everything is fine

everything is fine

Excellent location and outstanding staff.

Very nice hotel to stay! Good food and great service! Pools are great to enjoy with hot saunas to relax.

Perfect

Muhtesem otel. Muhtesem lokalizasyon.

Beğendiğim bir konaklama oldu

Deniz manzaralı oda verilmedi sizin sitenizde deniz manzaralı belirtilmişti. Kahvaltı 1700 tl ödenecek denilmişti 3.000 tl istediler.

The staff at the hotel was beyond courteous I have no complaints. Everything beyond exceeded my expectations I was super happy with the stay and I am currently booking another trip just to go back for next year.

It was close to everything . Staff was friendly and helpful .very clean as well.

Locations. Beautiful place between parks good restaurants, seashore ,

Otel genel itibariyle merkezi konumda, bir çok önemli yere yakın karşısında Türk balıkçısı var çalışanları çok yardımsever ve lezzetli balıklar yapıyorlar, otelin odaları biraz eski fakat çalışanları yardımsever ve güler yüzlü.

It was not clean

Lovely modern hotel , very clean safe and professional, we enjoyed our stay

Muhteşem otel

Friendly welcome, great facilities and top location.

Excellent hotel. Excellent service. Excellent food. 10.

We were pretty displeased with our stay here for numerous reasons. One, the breakfast price was listed incorrectly. We specifically booked for breakfast due to having a tight travel schedule and ended up having to pay twice as much as was listed, which I'm in the midst of disputing with my credit card company, as I think the hotel should've honored the price that was listed. It wouldn't have cost much for this service recovery, and they failed - I also have high Bonvoy status, so I was additionally disappointed they went to no trouble to make anything better. Worse than that, was our AC was broken. Batumi is disgustingly hot and humid. We asked them to resolve this when we left for dinner, only to come back and find nothing done, and nothing communicated to us. They are great at sending canned e-mails apologizing for inconvenience, but when push came to shove they did nothing to help us or improve our stay. This property also just has a generally haughty staff. They are used to seeing people show up in Maseratis: pro tip, not all wealthy people waste their money on flaunting. We both travel extensively for work and expect to be treated at least neutrally when we show up at hotels, we did not feel particularly welcome or cared for. I stay at a Meridien property in the US regularly, and will continue to do so, but this property really needs some help in their customer service.

الفندق جدا ممتاز في الراحة ولكن صورت الاغاني الخارجية تسبب لك الازعاج في الغرفة عند النوم

It was good overall.