Lovely staff, cute area. Florina is a nice little town. The breakfast was really good. The room was nice, pretty spacious.

The room was very clean, the staff was very helpful and kind.

Wonderful hotel to accommodate a family of 5 Very helpful and pleasant staff

The front of house team are fantastic and the hotel is beautifully decorated inside. Definitely stay here if visiting Florina.

Such a cute hotel! Very clean, and greats extras included in the room (slippers, robes). The staff were super friendly. The room was a nice size. Even though the balcony was small, we enjoyed reading on it as it’s a nice quiet area. The shower was small, and even as a small person found myself bumping into the glass a lot. The room was great, but a full length mirror would have made it perfect! Breakfast was amazing, lots of options and the softest croissants I’ve ever had lol. Breakfast on the patio was especially relaxing! The surrounding area is wonderful. Lots of street parking, and a 10 minute walk to the downtown area with lots of shops and food options!

Always use Emerald,friendly staff always helpful Many thanks

Great option in Florida. Value for price was fantastic. Good location albeit uphill (but that’s Florina) with convenient parking out front. This is a great option for families.

The hotel is so beautiful and clean and the staff are so helpful. I definitely recommend them to anyone visiting Florina, Greece.

This place does not look as nice as the pictures. The room was clean, but the air conditioning did not work at all so it felt like a sweat lodge. The lobby carpets were shockingly dirty and stained, making for an uninviting first impression on arrival. The morning staff was really kind, but the evening person less so. Breakfast has plenty of options but the food was always cold. Parking was free and convenient.

Very attentive staff; spacious suite; excellent breakfast; available bar and enterntainment.

Great place, great staff! Thank you 😊

This hotel is amazing the owner sat with us for breakfast 😍 and shared his story it was absolutely fantastic we will return many times

2 of the rooms did not have proper air. The 3rd room was a loft and was amazing. The hallways were very hot. Proper air should be installed for comfort and it was 43 degrees out.

Very upgraded, clean, great food and very friendly staff.

Very clean and friendly staff

Hotel nuovo, molto bello e ben organizzato. Consigliato

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Beautiful hotel. Very clean and staff was very helpful. The breakfast was amazing. Close to local restaurants. We would love to stay at this hotel again

Good public areas, good breakfast. Advertised as a SPA but SPA still under construction. Poor finish in the bathroom - warped jammed door, broken shower unit, cracked wall tiles in shower.

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