Great staff, very friendly, always ready to help

We were excited to stay at this location due to the pool. Unfortunately the pool was not available and this was not the first time. So make sure if you go for the pool to first check if it’s working.

Buena ubicación la habitación bien, solo le falta más limpieza y poner amenizadas de agua, y shampoo y bolsa para ropa sucia

Location is prime. We went prepared for a swim, however the pool was out of service. Would have been nice to know beforehand.

El personal muy atento y amable. Habitación impecable. Excelente ubicación para lo que vine a realizar en Mexicali.

I liked the staff, cleanliness The breakfast and service was excellent. Mi only problem is that I selected this hotel because of the pool and I never received the notification that is was out of service. In a city with 104 degrees weekend and you planned to use the pool you could imagine my disappointment

El desayuno estaba muy rico , pero el servicio de comida te ofrece un menú muy pequeño y aparte no tenían casi nada de lo que ofrecen

Excellent customer service and well maintained. Breakfast was delicious.

This is my second or third time staying at this hotel, but this time felt different. The room I was originally placed in was hot and the ac was not working. Overnight, while sleeping, the ac starting making a really loud noise that woke us up. We called the front desk, and he said he would send maintenance. After 10 mins, no one came, so I had to go downstairs and ask again. The manager calls the maintenance guy, who comes to the room and confirms we need to change rooms. We change rooms, but no apologies for the inconvenience or any offerings of any credit or anything. I had to ask if we could get a credit to the restaurant and the manager obliged. The restaurant staff was incredible and took care of us. However, the pool was broken too so we couldn't use it. Overall, the cost to stay in this hotel is not worth it.

Excelente servicio y muy comodas la habitación y muy limpia

The staff was amazing, they even got us a fridge. My issue was the lack of privacy in the bathroom. It was wide open, no actual door separating the room and the bathroom. Other than that it was pleasant.

Si

Very good location and close to a lot of bars and restaurants. Great breakfast included. Coffee and pure orange juice!! Ham and eggs were delicious and fresh!

Quite, the rooms were clean.

La habitacion en general estaba comoda y limpia, el unico detalle fue que la tv por cable deja mucho que desear

Clean room

Clean room, good options around to eat, breakfast 2.5/5 is not bad but is ok.

Excelente opción céntrica

Clean room. Great breakfast. Staff was nice and courteous

La mesera del día de hoy estaba de malas, la mesa de 4 que estaba limpia no tenía tazas para café ni servilletas. Nos regañó por querer sentarnos en una mesa sucia. Nos faltó una toalla de baño y se nos olvidó pedirla a la recepción. Reciclamos una para 2 personas…. El hotel es muy cómodo, nos gustó mucho.