Room was too hot. The AC control didn’t work and when reported nobody responded for almost 2 hours at that time I went back to the front desk and told them to forget it. Even the in house phone to talk with the front desk was working. One of the towels provided was dirty. The breakfast was not good. My wife ordered over easy eggs which took a long time to make were wrong. She had too explain it again how to cook over easy eggs and they still couldn’t get it right. I do not recommend this hotel to anyone.

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Everything was good

Me encanta el hotel, ubicación, limpieza, servicio siempre es mi opción en mi vista À Mexicali

Lo único bueno es la amabilidad del personal, más por parte del chófer, pero sus políticas terribles, les falta comunicación, lo que preguntes nadie te sabe responder, el desayuno americano terrible, el menú a la carta si muy rico, pero en la tarde quieres pedir comida y nadie te responde pides ayuda a recepción y solo te dicen que insistas, en vdd jamás me. Vuelvo a hospedar ahí, me había quedado en el otro más pequeño y me atendieron como reyna solo cambie por el tamaño de las habitaciones pero no cometo ese error de nuevo

Our room was clean and good size, but it was chilly and we couldn’t get the heat to work from the room My husband went to the front desk to inquire about it and they said they controlled it from there. (Strange) Well it didn’t work so we asked for a couple of blankets which made it a little better. Continental breakfast had limited choices although they had another option you had to pay for but that too was limited and a bit pricey. The pool had no water. (good thing we forgot our swim wear) Staff was really nice and helpful. All in all, it was an okay stay and close to our events.

Clean rooms. Wish they had a mini fridge in the rooms and more towels

The staff was very courteous. The check in and check out process was very smooth and the rooms were very clean. There is no issue with traffic noise at night and the hamburger place near the hotel was very good. There is no refrigerator in the room and you have to go to the lobby and ask for ice.

La habitacion, muy limpia; nueva.. El desayuno incluido, es lo que no me agrado. No hay variedad.

l

Five stars for all the above

Habitación muy bien atención bien solo un tema con el estacionamiento

Nice room

Yes

Todo fue excepcional

Not good customer service

Todo muy bien, el único problema es el estacionamiento abajo, creo que podría tener Un mejor sistema, pero aparte de eso, el staff excelente

The bed was very hard, and on our last night someone opened our room door luckily we had the lock that is across the door and only opens a little bit. it was very scary and the people left running because a soon as my husband got up to check they were gone. i let the staff know afterwards and said they were going to check camaras but never gave us an update.

Excelentes instalaciones

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