Beautiful on every level and amazing staff.

Bel accueil lors de notre arrivée, une chambre typique et très confortable. À proximité immédiate du pont du Rialto. Belle découverte!

Loved staying on Murano — quieter than Venice. The hotel arranged boat transfer from the airport that was easy and from there we did the vaperetto public boats to get around including to the train station without any problems. Room was a little smaller than I expected but the patio was huge and it was nice to have a private outdoor space.

Overall good

Absolutley everything was perfect with our stay. Perfect hotel, amazing staff, clean rooms. Can make no complaints. Perfection

Sehr sauber!

The location of this hotel is wonderful. It’s less than a 4 minute walk from the Vaporetto (Navagero) stop. It is right by the canal with cafes, restaurants and the glass museum all very close by. Within 10 minutes you can walk to several glass factories and explore central Murano. The interior is quite modern but it’s tastefully decorated. My room was a nice size with a wonderful spacious bathroom. All staff I encountered (reception, restaurant, housekeeping) were friendly and efficient. The restaurant is lovely and I appreciated they accommodated my dietary requirements. It was extremely quiet when I visited and waiting staff had time to chat and made me very welcome. I was sorry I had breakfast on my first morning as at €17.90 it was expensive. On my 2nd morning I had coffee and a brioche in the cafe across the canal and that was sufficient for me. I highly recommend this hotel and Murano is the ideal location to base yourself to visit the other islands. This was my 4th visit to Venice and I was glad I decided to stay in Murano for part of my trip to see a wonderful and different area. I will plan on returning again soon.

It was clean. The staff was helpful and the room was exactly what we needed.

Water taxi directly from the airport is very convenient. Hotel is modern and comfortable. Buffet breakfast is average. Dinner at restaurant is exceptional, but the host and bar staff need training on customer service.

Front desk staff was very welcoming and helpful in making suggestions for things to see and dinner reservations. Dining room staff was also accommodating. Breakfast buffet offered a lot of variety. Rooms were clean.

Wonderful hotel . Very clean , stylish and comfortable. Staff are also fantastic and couldn’t be more helpful . Away from busy centre so peaceful but easy 15 minute water taxi ride to central Venice . Will definitely return .

Top

Lovely staff. Great room, just a bit cold so had to keep asking for the heating to be turned up although it was particularly cold the days we stayed. Overall I would recommend and I would come again especially as Murano is an exceptionally beautiful island.

The staff were without a fault delightful. Particular praise for Matteo on the front desk, Edouardo in the bar and restaurant (made me a cocktail variation) and Irini who lead the service in the restaurant.

La camera era molto pulita, fornita e funzionale per una famiglia con due bimbe di 8 e 10 anni. Il personale educato e cortese. La colazione ricca e varia, il ristorante ottimo soprattutto la sera del cenone di Capodanno, non scontata. Gestito perfettamente anche un piccolo imprevisto legato ad una visita omaggiata dall’hotel presso una delle vetrerie storiche del posto. Insomma una vacanza meravigliosa!

Quarto confortável, hotel grande, café de manhã delicioso, equipe agradável e pier privado para o taxi. Se preferir o transporte público, a estação do barco é próxima.

cleanness

Everything about the hotel was fantastic. The staff at the front desk were friendly and helpful, assisting me with everything we needed. Our room was spacious, warm, and very cozy, beds were so comfortable, making it a pleasure to relax in. The restaurant staff did a wonderful job looking after us at breakfast each morning, and we enjoyed a top-class Christmas evening dinner where both the food and service were outstanding. The spa facilities were also excellent — a lovely, compact space that felt very calm and relaxing, especially as we had it almost to ourselves. I would happily stay here again.

Phenomenal. Thanks to the lovely staff (extra thank you to Alice), wonderful facilities & the wonderful location. Not only are the rooms spotless but the terrace at the back looking over the lagoon even had a view of flamingos. Also at check out there was a genuine care & effort to help make my onward travel as smooth as possible.

Staff are friendly and very helpful. Location is great with a few nice places for dinner out. Hotel boat service to Venice made our trip so much easier with 3yr old child. Thank you so much! Would highly recommend and we would love to go back again one day.