Amazing staff! As soon as we informed them of our occasion for travel they gave us a nice upgrade and also treated my wife with lovely birthday cake which was surprising and warm gesture. Keep up the great customer experience.

Clean room, staff were very attentive

Soo Beautiful, clean rooms, flawless beach view from my room. A complete luxury experience in Goa!

This is an exceptional hotel! Amazing staff and beautiful grounds, and the sea view rooms are really stunning.

Lovely hotel with great staff. Abeer made us feel welcome. The servers at breakfast were utmost helpful, pleasant, accommodating and humble. During our stay there was a conference and even a wedding. There was some noise and the breakfast was hectic, nevertheless we absolutely loved our stay. The rooms were perfect. The beds were huge. And the pool was lovely. Unfortunately the foodservice at the pool takes very long. That could have been better, maybe the pool should get their own kitchen, that might help. My family and I loved our stay. Thank you all.

Excellent property, especially the location. We were in the spacious club room with a lovely view of the beach and sea. Two well kept infinity pools. Didn't try the restaurants (except for breakfast), gym or spa. Housekeeping though is a bit sloppy. Forgets to replenish or replenishes different items on different days randomly. Also cleaning of washroom areas wasn't the best. Reception and restaurant staff also weren't very supportive or aa attentive as those at most other Taj properties are.

Hotellet lagde fra land med meget dårlig service. Men efter vi havde påtalt det - løftede de service både på restaurant, f.s.v.a. værelse til et super højt niveau. F.eks. så room service jeg læste en bog og havde lavet æselører. Så de tog et billede af forsiden og laminerede et bogmærke med billedet til mig.

We were upgraded to a excellent too with view Staff were excellent Only issue was, the beach was pretty hard to get to and the pool closed early Otherwise excellent place to stay

Everything was outstanding, great service great staff Thank you !

Room good. Service good. But the hotel was booked by some company having a seminar or something and the people attending the conference were not higenic and too much commotion.

Effortless luxury by the sea. Calm, elegant rooms, incredible food, and service that’s warm, intuitive, and genuinely thoughtful. The kind of place that slows you down without trying. We’ll be back.

Everything about the hotel from staff to service to room and amenities was excellent. Worth the cost ☺️

In general the service was excellent, other than for the staff on the roof top bar. They let their team an the hotel down, very poor.

Staff was always helpful

Great hotel with a young child (good swimming pools, kids room etc). Unfortunately we had a few issues with slow service and broken air conditioning. Not very nice beaches nearby (including the beach accessed from the connecting hotel). Not the best location if you want to explore Goa

Restaurant options , Bar and relaxing area , sea view room amazing

This is the first time I am writing a one-star review. The hotel does not live up to its five-star rating at all. The only positive thing was the sea view from the room. The service was extremely poor — unlike anything we have experienced before — when we checked out, we shared our feedback about how unprofessional the service had been. They apologized, but just five minutes later we experienced the exact same issue when trying to arrange a car to the airport. At last the breakfast buffet was very disappointing and uninspiring. We cannot recommend this hotel and will not be returning.

Superb!! Taj hospitality at it’s finest.

Overall our stay at Taj Cidade Horizon was very pleasant. The room was comfortable and clean. Food was very good and fresh. The breakfast waz amazing with a lot of variety. We also really enjoyed the spa.

Terrible service during check-in and checkout .. I almost missed my flight due to mismanaged checkout process. BLD restaurant at the hotel has terrible service. Tables were not clean, silverware was not available. Bar service was very slow. Had to wait for 1 hour to get my first drink. The servers seemed unresponsive to repeated requests to check on my drinks and food.