Mal la reserva muy poco atentos

Very friendly and helpful staff recommended an excellent seafood restaurant just round the corner and what sights to see in Santander

Staff were super friendly and helpful

Excelente estadía.

Unfortunately, it lacks a few basic amenities that are crucial for any traveler. The rooms don't have fridge nor mini bar, no phones, the hotel has no restaurant or cafeteria, the staff leaves at 11pm and comes back in the morning, no shampoo/conditioner in the bathrooms. They provide you with one bottle of water for the entire night. Good help you if you have a medical emergency or a stomach ache. Having said this, the staff tries really hard...maybe too hard! I received a call at my cellphone in the middle of siesta just to see: "Is everything alright?". To be honest it felt like they were trying to force me into giving them a high score: "Please do rate us at 10 because we are trying to increase our score" were the last word we heard from the staff.

Esta bien en general, un poco pequeño todo, tanto las plazas de aparcamiento como el hotel en general

Le parking n'était pas de facil accès

It was an incredible experience! Director Daniel was a living definition of exceptional hospitality. We would return in a heartbeat.

Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.

Fantastisk service. Väldigt vänlig och personlig.

Great location and amazing staff!

Good location, hvac too hot

La propiedad es preciosa. Daniel y Caterina son excelentes en trato y en eficiencia. Sin duda volveremos !

Well located away from city center but walkable distance. Very good staff.

Positives - Earnest and eager reception staff. Small enclosed terrace/balcony. Negatives - Very small bedroom. Lack of privacy (toilet and shower). Car parking isn't easy.

What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.

Hotel was all you needed for a 3 day trip. 10 minute walk to main promenade. Staff were very helpful at all times. Delux double room was a good size(room 35), although no terrace which was a disappointment. There was biscuits, cake and fruit upplied everyday which was lovely. We were given a small bottle of wine on our last night to enjoy before heading out. Plung pool at rear was perfect for a quick dip yo cool off. Thanks to all for a lovely stay

Cambiar las camas son pequeñas, y colchones dejan mucho que desear

Our room needed a good, deep clean. The floor was dirty and the windows and light switches were dusty and generally dirty. The floors werent cleaned properly. We only had one towel for 2 people and it had stains on it. You cannot change the temperature of the aircon and it's either boiling hot or too warm. Much improvement needed. The rooms need a clean al fondo

The staff is really amazing and kind