The place is so good, the stuff wanderful, the food great

They charged us EUR 40 for an earlier check in which is ridiculous… the staff are untrained and very rude, did not want to see the issue with it and another EUR 45 for parking?! Also, they don’t reply to customer requests.

Splendido

Very nice View in the Room and alot of space! Breakfast was really nice as well!

Værelset var pænt og rent og personalet opstået meget professionelt

Über den Wolken

Our stay in this hotel from 1/1/2026 to 1/3/2026 led to a sleepless night, as the hotel staff was incapable of dealing with our noisy neighbors. There was a party going on in the room next to us and loud music and yelling kept us awake through the night. I complained at the reception multiple times, after that the noise would (maybe) briefly stop, and then start again. Ultimately I gave up realizing that the hotel does not have a proper procedure and/or staff is not properly trained to deal with the situation like this. So if having a good night's sleep in a hotel is important to you, stay away from Melia Frankfurt.

Die Zimmer waren sehr sauber und toll ausgestattet, Ausblick war unfassbar schön (Skyline View), das Personal war auch sehr freundlich und zuvorkommend, 5 von 5 Sterne für das Hotel!

I had a room under the lounge and restaurant level floor, so 14th floor. I had noise fro moving chairs until 1:15am, and could not sleep. Early at 8am in the morning I had house keeping knocking my door. Very terrible stY.

Great location. Front desk staff was very nice. Room was very well appointed with nice bathroom products.

The room was ok but quite small....no good tastes for the decor and too many furnitures that are not required. Hard to open the lighting system and the AC/Heathing. I will never gp again .

Alles in Ordnung

Room clean and good amenities, room was too hot however and did ask twice for them to sort it but wasn’t really resolved. Bar staff excellent

Flawless. The sauna was spectacular. Didn't try the restaurants. Good location that isn't too busy in the immediate area.

Sehr Sauberes Zimmer / Zentral / Personal wahr freundlich

sehr sauber, zentral und höffliches Personal

Zimmer und Aufzug teilweise mit starken Gebrauchsspuren. Frühstück ok, leider wurde die Speisen aber auch Ahornsirup, Honig, etc. nicht ohne Aufforderung selbständig aufgefüllt

Sehr schönes Zimmer mit toller Aussicht, Personal sehr freundlich und sehr gutes Frühstück !

J’ai réservé une suite pour 2 adultes et un enfant de 11 ans. Juste 2 sets de serviette, nous nous en sommes rendus compte tard. Room service très moyen. Les plats sont arrivés tièdes et nous n’avions que 2 couverts. J’ai appelé le room service dans la foulée, ils m’ont dit qu’ils allaient venir de suite apporter les couverts manquants mais personne n’est venu. Service global vraiment pas terrible

Everything was wonderful about this hotel. I had an amazing time and definitely will go back on my next visit .