I stayed at Hotel Vista 15 in Guatemala City for just a few hours overnight. The reviews made it seem modern and updated, but when I arrived around 4 p.m., it felt a bit empty and more outdated than expected. The staff was nice, though, and I had dinner at the rotating restaurant, which had a charming old-time vibe and even surprised me with a birthday cake. The room, a two-bedroom suite, was spacious with a drop-dead gorgeous view of the city at night. But it needed a better cleaning—there was a dirty shower head, hair on the sheets, and stains on the bed. The sink in the bathroom kept backing up, and the elevator looked outdated. That said, the sauna was nice, the pool was great, and the gym was solid. They did offer free water, which was a nice perk. Overall, a mixed stay—beautiful view and space, but it needs some serious updates and a cleaner room.

This was an amazing experience.

todo esta muy bien, limpieza, servicio, amabilidad. todo funciona muy bien, solo tener paciencia con los jovenes que son nuevos. y la experiencia se las dara el tiempo.

We really enjoyed our stay, everything was great- we will be returning

Buen servicio del personal

Hospitality and really nice staff. Thank you for providing a comfortable setting for my family and me

El personal es amable y servicial, nos dieron un trato excelente

Excellent nice and clean

Staff very pleasant and service oriented

La estancia fue muy agradable y volveríamos al hotel la chica de recepción (Guadalupe) muy especial y super atenta....

La habitación impecable

Excelente

Terrible! Dirty, didn’t even acknowledge any request. The view was horrible. Or at least the room they provided. Paid over $350 Canadian for a motel looking room. For the price they are asking for, it’s disgusting. Don’t do it. Go to Cayala instead. Not worth your money.

Clean and took care of us really well

Si

The floors were obviously dirty. The floors looked like they had been mopped with very dirty water. There were obvious spots that were dirty old water stains on the floor. The shower drain was slow. The water backed up right away. The staff was very courteous and friendly. The hotel is very beautiful. I left very early so we didn't have breakfast there.

👍

Linda decoration, buen servicio al cliente, Linda vista excelente opción, cerca de todo a 15 minutos del aeropuerto sin trafico

Muy limpio y todo el personal muy amable

personal amable