They promote as hotel but is an apartment with share common areas! They ask for extra money as deposit. Nobody at location (all by whatsapp).

We booked 7 nights in this Apartment… it was a horrible huge mistake.. Nothing on this Apartment was working… The Apartment Lady was also very Rude.. There were uncountable things to be Complained and things to be repaired in this Apartment but it seems like the owner doesn’t care.. We do not recommend any other People to book this Apartment, if u ignore our Comment and do then you are gonna have fun… Good luck..

I paid a £1 deposit as I was asked and no one showed up to let me into the property so I had to find alternative accommodation without a refund . Please take this property off your list

This accommodation is very basic. The room has damaged walls and doors, decoration is terrible.

Convenient location if needing to stay reasonably close to the airport. Easy access to the house and room by codes emailed from the host. Comfortable bed and spacious room. Water pressure in the shower was low and intermittently cut off entirely

Clean, equipped with everything you need for a short stay and everything worked. However, it was noisy, at least the room faced towards the busy street. You could hear every single car through the closed window, someone's car alarm sounded in the middle of the night. Next time the house undergoes a refurbishment they ought to put another layer of windows at this room.

I realized after booking, from the email that they said check in ended at 10 pm and there was no service desk there. There was no way for us to make it by 10 pm, so I tried to cancel and realized I couldn’t. I reached out to Expedia for help and they assured me someone would stay at the desk so we could check in, but the email specifically said there was no desk. The conflicting information and my concern that we would end up with no place to stay led to me asking Expedia to help me cancel it. They did not cancel it, I ended up marked as a no show and obviously did not get a refund. Don’t stay here if you are trying to get a room near the airport. Find a place near Paddington Station and then just catch the express train to Heathrow.

住所が違う。 メールが来て、それに回答しないと泊まる宿がわからない、入れない。 心優しい人が助けてくれてなんとか入れたが、アクセスも悪く、おすすめはしない。 シャワールームも水浸しになる。

Very clean, but being it's August, the windows are open and the airport noise was loud.

This is a house with hostel style rooms. No reception or anyone to call. Each room has a lock. Didn’t feel safe as a solo traveller. But it was cheap and inside the rooms were small but ok for overnight before early flight.

Few minor repair at properties

Very good location. Quiet and clean. Reasonable price. The thermostat is mentioned in the instructions but cannot be found by me. It means I could not adjust the room temperature. The self check-in process is a bit confusing since it requires reading several emails and text messages. Please fix the sliding shower door that does not close properly.

This isn't a hotel and was demanding ID via unsecure methods and credit card information before checking it. Have the impression that it is a scam so we asked for a refund, which they wouldn't provide. Will deal with Expedia further

I booked and paid for stay, then they said I needed to provide ID but did not have it on me at the time as left it with someone else, so they would not let me stay but would not let me cancel or get a refund, so was not happy

*Pretty sure this place has BED BUGS, as we woke up with TOMS OF BITES. Furthermore, this room was not as advertised. I think they are using stock photos from the internet instead of actual photos of the property. The back door does not lock. The shower and sink do not drain. The shower door does not close all the way and let’s water all over the floor, which was annoying because there are only 2 towels provided. There also was no soap provided other than handsoap, when online it said toiletries were included. I messaged the point of contact about all of this and got no reply. Stay somewhere else!

This house is very convenient to the airport. The check in by code and room lock by code works well. But you get what you pay for, my room had a bed and old deck nothing more. But having access to a kitchen is nice and there is a store on the same block. When I was there washer/dryer and dishwasher were both out of order. Easy to get to by cab or Uber. If you just need a place to sleep for the night it’s fine. I would not recommend for long term stay.

Extremely bad. I would recommend not to stay here

Shower head is full of plague

Nearer to airport.well connected. But guests shoud be informed about the connectivity.

I was really disappointed with my experience. I checked in at 7 and left around 7:40 and I was with my mrs, just walking around town doing some shopping and then When I returned to my room, at around 10:00pm I was shocked to find a stranger sleeping there. This was a clear breach of security and privacy, and it completely ruined my stay. I expected much better from a place that's supposed to provide a safe and comfortable environment for traveler. I was there talking to the guy he showed me a receipt of his booking and the guy was actually sleeping there so I phoned the police they said they wouldn’t do anything I was there for 1-2 hours and I was struggling didn’t know what to do so I ended up driving 2 hours back to my city at night. Worst experience of my life. By Monday I need my full refund back please. Many thanks