Bimal
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2,0
/10
Đánh giá cách đây 13 tuần
Hotels.com verified review
Our experience was not great for what we paid and considering this is 4 star hotel . We booked 3 family rooms with clear description of 2 king beds per room for our group of 10 people.In-spite of repeated confirmations , we did not get the rooms we booked. The hotel assigned single bed rooms upon checkin and we had to work for 2 hrs with hotel staff to get at least 2 rooms that matched what we booked. Hotel did not match the third room nor it refunded what we paid for it. This property is old and we had issues with AC in 2 rooms. One of the rooms given was not even cleaned properly. Apart from breakfast being good, disappointed with this property .
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