After multiple phone calls the hotel never picked up, or responded to the WhatsApp number. This was particularly annoying because they never sent us the room code leaving us unable to get into the room for over two hours. Once they called us back we were able to get into the room, which clean and exactly as advertised.
Husaini
Giải trí cùng Bạn bè
2,0
/10
Đánh giá cách đây 87 tuần
Expedia Group verified review
The property manager make a double booking to the room eventhough we already book 1 month in advance before check in and the other party only book 2 days before check in. The instruction given to resolve the issue is confusing and has caused great inconvenience. The room given later is much smaller.
Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779, cấp lần đầu ngày 18/12/2015 bởi Sở Tài chính Thành phố Hồ Chí Minh · Địa chỉ: Tầng 2 Tòa nhà An Phú Plaza, số 117-119, đường Lý Chính Thắng, Phường Xuân Hòa, Thành phố Hồ Chí Minh, Việt Nam · Đại diện pháp luật: Nguyễn Thị Thu Hương · Email: cs@traveloka.com · Tel: +84 28 3861 4699