Xếp hạng và đánh giá tổng thể HESTA Hakone

Enjoyed staying here! Quiet and comfortable. I think it would be a lot easier to get around if stayed in Gora though. Also didn’t realize it was a shared bath (no shower/bath in room) but it was nice. There is also an additional fee you have to pay at the property for the bath (hot springs).

The hotel is close to the Ropeway and Pirate ship, as well as a mainbus station and so perfect for getting around. I had a huge room with a great view of the lake. The public bath was also great. Yes, its outdated and there's a strange smell, but dont let that put you off, you will have a great time here.

Todo muy bien! Lo unico es que noe acordaba que no hay ducha en la haitacion pero el onsen esta muy bien.habitaciones amplias.

És un lugar tranquilo. A unos 15 minutos de una estación de bus y telesilla, y también de una atracción turística de interés. Hay tiendas, pero cuando fuimos muchas estaban cerradas. Casi no hay restaurantes alrededor, pero el hostal proporciona alternativas económicas (máquinas expendedoras).

Not the cleanest place I’d ever stayed in and it’s definitely dated but you get what you pay for. The rooms are huge western size, more than enough room for two people and to spread luggage everywhere too. The gentlemen on reception was very polite and helpful, had a translation device to hand for a few of my more complex requests.

Personal at Reception Not very friendly

I reserved the room for 2080 Yuan at expedia.com. But when I got in the hotel, told me the charge is 2140 Yuan, 600 Japan Yuan difference, hotel didn’t give any explanation. Also in the room all of powers and power sockets by inserting room key to turn them on, that means you have keep lights on when you are sleeping if you use power plug to charge phone or connect sleep machine, that make me crazy.

The price simply isn’t worth it. There is no reason to pick this hotel over anywhere else in that area. The positive thing is the room is big (no shower). I will now list below the negative aspects of this accommodation. - Staff are non existent, there is occasionally someone at the desk but never after 9pm. They are completely useless at assisting you and are unlike any other Japanese person I have encountered. They couldn’t arrange a Taxi for us, and couldn’t answer the phone either. There is no food outside of the vending machine options which are ok. If you don’t have a car I would avoid this entire AREA of Hakone. It is very beautiful landscape but extremely hard to get too - if you are out after 6pm good luck there is nothing open in even the main area of Gora which isn’t just a small town open for the attractions this area is blackout at night. The Bus stops at around 730pm. If you miss the train or bus you are at the mercy of waiting for a taxi to maybe show up unless you have a competent hotel to organise one for you. This area seems to have infinite guest houses and hotels all with a very weird vibe seemingly run down and semi abandoned. The onsen was very average and lots of things like lights, kettles etc do not work. The way Hakone works is there is a ropeway cable car that goes up and down the mountain and ends at 5pm this is a short walk away to the bottom at Lake Ashi which is lovely in the morning and day time then you catch the cable up to.

Affordable

とても丁寧で優しい対応でした

家族4人でお世話になりました。 リーズナブルなのにお部屋も広くゆっくりできとても満足です。 大浴場の脱衣所が少々寒かったのが残念でした。

Not very easy to find. It was Ok to spend only 1 night

Very comfortable beds, quiet rooms, easy parking.

Bien que la guest house soit bien placé, pas très cher, bien entretenu, celle ci à des machines pour boir mais aussi à manger, un bain partagé ouvert presque tout le temps et des machines à laver et sèche linge qui ne coûte pas trop cher. Je note tout de même ces quelques points qui embêté durant le voyage : - la principale,une odeur de souffre abominable au réveil, je me suis demandé si ça provenait de mes collocataires, de lair de la région le matin, ou de la climatisation/chauffage... Je n'ai pas trouvé - Les attractions, temples, etc sont limitées, il faut se rendre à l'autre bout d'hakone pour en voir plus. - Ensuite vient s'ajouter les transports qui débute tard pour la plupart et finissent tôt par la même occasion. - Les indications que j'ai obtenu avec de l'aide ou en fouinant moi même concernant les déplacements n'était pas au top, en deux jours d'excursions j'ai découvert des moyens plus rapide pour me rendre ou je voulais. En revanche : - les transports sont vraiment pas cher pour voyager dans la région, mais j'apprécie beaucoup le hakone free pass qui permet des économies. Pour voyager à hakone, il faut être préparé ou véhiculé.

It’s surprising to get poor service in Japan. The front desk wasn’t available and when they were there they were rude. They stated I had to pay for the Onsen even though I couldn’t attend it, then when I paid they didn’t give me back my change until I asked for it. During check out I waited for 30 minutes for them to show up and answer questions, but they didn’t show up so I just left. Definitely do not recommend.

とても静かでゆっくり出来ました。 銭湯は小さいものの、宿泊者数が少ないのでほぼほぼ貸切状態で利用出来ました。 受付の方の施設内の説明も丁寧でした！

大浴場が、とても良かったです。 部屋も広くて良かったのですが、椅子がもう一つあるといいなと思いました。 あと、部屋の広かったせいかエアコンがきかなかったので、ちょっと寒かったです。

酒店房間已翻新，所以感覺10分良好，房間寬闊，房間價格便宜性價比高，下次到箱根都會租住這間酒店。

The room is spacious. No elevator, it's can be tough to carry heavy luggage up and down. There's only public bath, no private shower. It's a quiet area, most stores and restaurants are closed after 5 pm, and before 9 am. Short distance from buses, but a bit challenging for walking with luggage, and good luck if you can find a taxi in the area.

The hotel is old with stains all over the bed linens , cold shower and check in at 4 p.m and check out 10 am with service average and the place itself is like the 90 s Only food is out of dispensors i will not stay here again