The hotel provides superb service. They accommodate requests with smiles and make sure you feel comfortable. The gym is digitalized, there are trainers who can help if you are not sure how to use the equipment, they provide free bottle of waters (both lukewarm and chilled), clean towels of different sizes. Definitely the best hotel gym I ever used. Check in and check out may take time depends on the number of crowd, but they are attentive and made sure you'll be attended to as soon as possible. Highly recommended if you are willing to have a comfortable stay with immediate access to Haeundae Beach in Busan.