The property gave a fantastic upgrade and over

Beautiful property, stunning views, very helpful staff - thank you for an amazing, peaceful stay!

Excellent hospitality. Staff was super friendly and helpful. Very comfortable stay. Only negative was the approach road which is in dire need of repair.

El ambiente es de total relajación, hay poco personal capacitado, a pesar de pertenecer a la cadena Taj no hay un estándar en calidad de servicio. Les falta atención al cliente y no servir té en bolsitas cuando se está en una plantación de té

Beautiful property and excellent management

Great place with very friendly staff and excellent food.

Mostly everything was great. Room cleaning needs to improve. Breakfast quality is substandard, specially the pastry items. Staff service and courtesy was top notch. Special mention to Prerna from the restaurant, amongst others, who hosted us brilliantly every time.

Nice stay Hotel is very good and staff is friendly

Very pleasant and memorable stay. Service was top-notch. Would highly recommend.

Welcoming staff and great hospitality. Beautiful views and rooms.

Excellent service by each and every staff. Every staff takes care of guests needs wholeheartedly and genuinely. I would love to return to this resort and spend quality time with my family.

Beautiful tea gardens, lovely property

Excellent service and very friendly staff

We were spellbound with the beauty of the place and the architect of Taj in the mountains. The stay was comfortable and the food and staffs were amazing, especially Anshuman,Raja,Rahman,M.Avtar, Souvik, Prerna goes out of their way to provide the best service and takes care of the need and demands of the customers. We are looking forward to visit and experience the hospitality once again. Good job

The setting is absolutely gorgeous! The room was spacious, very comfortable, and came with a lovely balcony overlooking a beautiful valley and mountains. The breakfast is sumptuous!

We had a wonderful stay . The ambience and the service was top class . The F&B was very good but expensive. Enjoyed the Tea tasting session.

The property is beautiful and has a fantastic view. Very peaceful. Staff warmth and service is very good. There is not too much to do on the property other then just relax. Also the location is such that there are not many easily accessible places for food or sight seeing around. The travel is a via steep mountanious roads. 2 or 3 night stay is good enough if you choose to visit sight seeing places around too.

Excellent

This is new Taj property opened only in December 2020. The property is at good location overlooking MakaiBari Tea Estate. From valley view room one can see Sun Rise which is beautiful. Rooms are decorated nicely and have a balcony to enjoy surroundings. The front desk, reservation and serving staff is excellent. They are always eager to help you. Only one restaurant is open at present due to Covid scenario but it is sufficient. Their Buffet and ala carte are very good. We being vegetarian did not find much choice on our first dinner but when we drew their attention from next day Chef was good enough to provide ample choices. They have good spa and indoor temperature control swimming pool. They have various activities like Yoga, Tea garden walk, Tea factory visit, Valley trek ( some are paid facilities). They had live music programme at every evening between 7 and 8 PM which was nice. Many open areas to roam around and relax. They are 1 hour away from Darjeeling town but closer to Bagdogra Airport. We enjoyed our stay and will recommend.