If they can add the elevator, it would be better for the customer's with luggages.

Great property. Clean and easy process.

Todo muy bien.

Very spacious rooms loved it

Un petit hôtel sympathique, pas loin de la partie commerçante et animée de Shinjuku (10 mn à pieds). Seuls bémols : la réception automatisée, même si très simple, et l'absence d'ascenseur ou escalator. Lorsque les valises sont lourdes et que votre chambre est à l'étage, cela peut être pénible à l'arrivée et au départ. Le plus : des restaurants de divers standings sont à proximité, et la gare de Higashi-Shinjuku est à 5 minutes à pieds.

Solid location, beds aren’t great but not bad

It's was ok. Felt more like dorm room than a hotel. Would not recommend for family. Saw 2 cockroaches which means room was not cleaned properly.

Great location for exploring Sinjiky, Harajuku, Shibuya areas. Close to a train station, Lawson and 7-11. Perfect room for a family of 4 as our room had 2 bunk beds.

This was a lovely, clean and tidy room in a great area with great facilities. I would highly recommend staying here.

Our family of four enjoyed our stay at Rona. Be aware that there won’t be a person to assist with check in and out, but respond quickly to questions and requests through email. Beds were comfortable, quiet neighborhood nearby to attractions & transportation. Laundry is directly in the room, which is great. Terrific coffee shop is neighboring the hotel, very convenient in the mornings.

Our room was much smaller than I anticipated. I didn’t realize we didn’t have an actual table but that the tray table in the room is what was considered a table. It had a kitchen sink, stove, microwave, plates, washing machine/dryer combo was a must, etc. so it was good for our purposes. The room was on the third floor, no elevator and ac was not on when we arrived. We were very hot from being outside in the heat so entering a room even hotter was incredibly difficult. Once the ac was running, it cooled very well but took some time. Really wish it had been on prior to us getting there. We had the 3 twin bed room, others were larger but already sold out. I’d say go for the larger rooms if you can but if you don’t mind the small space, it’s functional and was fine for 2 adults and 1 child. I wouldn’t try for more people.

Vi hade en bra vistelse på Rona hotel. Det låg nära resturanger och tåg och buss stationer. Det var rymligt för en familj på två vuxna och två barn. Vi fick bra hjälp via mail när vi hade frågor, hotellet svarade snabbt och bra. Extra bra att de såg till att vårat bagage som var försenat kom in till vårt rum när vi inte var där. Det ända minuset var att det inte var så rent på rummet, det låg damm i hörnen och filter hade inte rengjorts på ett bra tag. Annars så var vi jätte nöjda!

Ottimo soggi

We loved our stay at the Rona Hotel. It was very convenient and our favorite thing was the shower. I have never have such and amazing shower pressure anywhere in the world. My only feedback is to get better signage about the place. The sign is very small and we had trouble finding the place. Other than that, it was a great location for our family of 4

Great size accommodation

Good location. And the room is pretty good for a group of 3. The location is also near a metro station and a couple of convenient store and restaurants. It's also one bus away to the heart of Shinjuku. The only down side is the hotel doesn't have a elevator which made it hard for us bringing in and out our luggages. We're on the 3rd floor and the stairs are narrow. We struggle bringing down 6 luggages when we were leaving.

Centrica

It was nice but it wasn’t the greatest. The bidet did not work.

Great place to stay! It was great for 2 ppl. The space is a bit small if you have two huge luggages (had to manoeuvre luggages to open them) Only negative is the main entrance to hotel does not have a lock so anyone can open it. Rooms need a code to get into so relatively safe and we had no issues

Good response time from property managers