El hotel cerró y no recibí el servicio

Verdaderamente este hotel está cerrado y la app no nos informó previamente, me enteré cuando llegué al lugar. Al lado hay un hotel llamado Ozone Inn, al parecer movieron la reserva para ese hotel, pero no informaron sobre ello. Lo supe cuando fui a ver si quedaban habitaciones y la persona que me atendió me dice que tengo reserva. Realmente fue estresante y frustrante. Sali de viaje y el día antes de regresar al mismo hotel por una noche es cuando me llega notificación al email de lo que ya yo sabía.

I booked travellodge for 9 nights with breakfast. I was trasnferred to Ozone Park Inn and Suuites next door. They did not provide the continental breakfast which i paid for neither was I reimbursed. Most of all the place was dusty and nosuitable especially if someone is asthmatic. Terrible.

No tienen área adecuada de parqueadero, el acceso al lobby y a los cuartos: toca bajar gradas con todo y maletas pues no hay ascensor. Los admisionistas, no explican o ponen ganas en explicar como se debe tomar un bus o los trenes por el tema turístico, y falta mucha preparación en el tema. El ascensor y accesos a cuartos es viejo, dentro del cuarto, las paredes manchadas, el baño con muebles viejos.

Better then what you would expect, decent location, free parking worked great for me.

La zona no es muy segura y no había espacio en el parqueo, así que tuve que dejar el auto en la calle.

Good place to stay close to air train for airport.

Clean quiet

The people at check in and check out were very good - they arranged airport transport (Taxi's) easily. The room was clean and the bathroom was clean.

Good experience in staying at Ozone park…it is near by JFK airport and helped us catching flight in early morning. The property is clean and good. Parking is full but able to manage on street parking. I would recommend to my friends and family.

Everything was great

Es muy acogedor

Okay place to stay for a couple of days, breakfast was basic nothing special but better than nothing, bagels, muffins, pastries and coffee, no orange juice or tea. Woman who checked us in was friendly and helpful, older gentleman at checkout wasn't very friendly at all. Had lots of mosquitoe bites after I checked out but guess you can't really help that, it looks very old inside so we also had a few ants in our room which must have gotten in through old cracks. Would stay again if I need a room for 1 or 3 nights nothing more.

The giant mirror was unsafely mounted to the wall, it almost fell twice. For the NYC, daily rates are at the low end and the quality is also on the low end. The breakfast is included but it was missing a lot of items and there was a moldy orange I'm the fruit basket and muffins just crumbled to pieces, no drinks other than coffee was available, coffee machine was broken also, only small brewers that brew pretty weak coffee were available.

beds were comfortable.

It's a good location because it's close to my father's house and also close to JFK. The TVs didn't work properly in 2 of my rooms. No volume control, tough to navigate and had to unplug it to turn off.

We never got confirmation for reservations called the hotel and were told that they did not have a reservation now we are being charged for a hotel we never stayed at not happy at all with this experince

Good hotel close to JFK. I came laye and topk aitrain Green line + A train to hotel. Helpful staff and I love bagels for breakfast!

The hotel staff is excellent. The breakfast is good. The hotel is Very close to the JFK Airpirt. The Room ia clean, recently updated and hás a good size. The hotel neiborhood seems a litlle unsafe.

Room was very clean, cleaning staff very nice. Inside building, hallway dirty. Breakfast very poor. Coffee is the same like in the room, only the individual packages, white bread and limited bagels. A few oranges. Only cream cheese available for be bread which also ran out. That's it. Went to 24 deli which was very cheap for my meals across the street.