Tv did not work , remote battery panel missing . One bedside lamp did not work . The roller blind for the window did not work … managed to roll it up by hand and prop it up on the window ! The live music from the pub across the road was ridiculously loud , into early hours of the morning . Ear plugs left on arrival were not enough to drown out the music . We were not made aware of this situation when booking the room .

Great location but property cleanliness was poor. Crumbs on counter and stains on sheets. WiFi did not work in room or in common areas, owner said the router wasn’t working properly, but it caused problems planning our day trips. Several appliances in apartment did not function properly like garbage cans and curtains.

Very nice place that felt like home immediately. We rebooked twice to stay in Inverness longer.

The apartment itself was adequate... When we could find it. Firstly, you don't check in at the apartments themselves - you check in at the Guest House a few streets over. This is nowhere on the booking information nor was anywhere in the information we received from the property in advance. We turned up to find a note on the door to go to a different building. Then when we did finally get checked in - after having to phone someone because there were signs saying the reception was already closed... at 6pm - we had a magical mystery tour in the apartment building to actually find our room because the singular sign with arrows and directions was tiny and not clear at all. The apartment itself was okay, nothing to shout about, the walls and some of the fabrics were dirty, the blinds didn't work, and the shower doors didn't close properly so left a puddle on the floor, but it was sufficient for a couple of nights to sleep when we were out all day. However, there was no internet in our apartment. Signs everywhere advertising the WiFi... But it did not reach the room I could connect in the main hallway outside the apartment, but it did not reach into the apartment itself. And due to the location, it was VERY noisy. So much so, that the company actually provide earplugs with the towels. Not something they can be blamed for, but something to be aware of. Overall, it'll do if you need somewhere to crash, but be prepared to hunt for your room and have no internet.

Linens had mold on them, tv did not work, WiFi did not work. Called & emailed hotel manager with no response

If there's one thing I can't abide in 2024, it's poor or no wifi. Also, the rmote control.didn't work so, I had to resort to my phone to watch tv. When I complainined about this to the elederly gentleman on the desk, I received a withered look and he was no help.at all.The bedroom had an old drinks carton lying around on arrival too

I found the area a little loud at night. In hinse sight, it is across the street from a few pubs in the heart of Iverness.

I had to go to the Waverley Guest a house to collect the key. On arriving I was passed by an inebriated lady cursing and swearing and carrying a Perspex advert holder. As I climbed the stairs it whizzed passed my head and smashed on the stairs as she had thrown in in her rage. The chap at the desk acted like nothing had happened and gave me my key. I went to the ‘holiday apartments’ and found room 18 and it was a disgrace. It stank of cigarettes and sweat. The walls and bed clothes were shabby. The mattress was almost non existent and offered no support at all. I called the receptionist and asked to be refunded and was told he would show me another room. He eventually arrived and showed me room 5 which was a little better but by now it was 7:30pm and I was tired. The bed was still poor and I found hairs on the bedding. If this was described to me as a hostel I would have believed it but I paid £141 for a room and expected more. Avoid this place at all costs. The shower in room 18 was filthy and none of the electrical equipment had been pat tested.

There seems to be improvements to what I have seen in other reviews. There are some very rowdy neighbors on the pub next to this place, avoid if light sleeper. Mattress is pretty hard, again, avoid if this bothers you. Robert was nice enough to let us store our bags for a few hours so we could go on a tour. It was an adequate experience.

Good position and very clean. Didn’t like that after carrying very heavy bag I arrived at the address only to see a sign on the door stating that key needed to be collected from another location a couple of streets away, and not even directions given.

The apartment are very noisy Don’t stay here if you want to sleep

I don't know what standards Hotels.com uses or how places are vetted. This place is the dumps. The picture looks like it has a window but in reality, it is frighteningly enclosed (the photo shows the stone wall about foot from the window. I took the pic the next day so you could see the wall a little bit). I could hear the pigeons nesting all night. The bathroom was more than disgusting. The reservation confirmation said someone would meet me there but when I arrived I had to go to another location. When I got to the other location- upstairs to a closed Chinese restaurant??? There was no one there except a few sketchy people hanging out. I had to wait for the kid to come back. I was traveling by myself, it was late, and I had my things with me and there were a lot of drunk people and people panhandling in the area. This was an awful experience.

Urine on the bed sheets. Drapeless windows poor ventilation, sink didn’t drain, mould in the bathroom shower, lack of security, teenagers throwing firecrackers out of the window. Small cramped room. A very terrible place to stay. It is a hostile not a hotel room

Wifi does not work Too much noise around

The description of the property is misleading. Location is next to noisy bars. Check-in process is not made clear. Must check in about 1 block away. Number of stairs not made clear for disabled travelers. Doesn’t feel completely safe. No shampoo, soap, hairdryer, iron. I do not recommend.

The apartment was clean, comfortable, spacious and attractive. The people at check in were very friendly and helpful. Only problem is we were not told the address of the office is different from the apartment's address. The door was locked and we had to call for directions a couple blocks away to check in and get keys. Except for that everything was great. Loved the location too.

An excellent place to stay! The only issue is parking is about four blocks away in a parking garage. And, you have to go to a different place to get your key. The apartments are a nice size, clean, plenty of amenities, and in a great location!

They should be embarrassed charging that much for that closet. It has no place to put your luggage. There is no place to put hang your wet towel. The advertized city view was of a wall It is a VERY small room, but it was clean.

Everything was great except the internet did not work.

Clean and well kept with modern appliances