Xếp hạng và đánh giá tổng thể Hacienda Samana Bay Hotel & Residence

Servicios al cliente, la recepción y el personal excelente servicio.

Nice

Staying in Hacienda Samana Bay Hotel was a great experience. We received excellent customer service from all the staff and enjoyed our room view over looking the ocean. Really appreciate TELVIS (Supervisor) for his kindness and professional attention to details.

Hotel bem localizado, mas pessimo em questão de manutenção/conservação em geral e atendimento. Um unico e lento funcionário na recepção para atender a tudo e a todos. Não tem prioridade para checkout. Perdi meu vôo por conta disso e de outros motivos. Cofre e outros itens do quarto quebrados ou merecendo troca e reposição. A piscina fica no 6.o andar e devemos pegar e devover as toalhas no 2.o andar, na mesma recepção já mencionada. Um caos de logística e de organização...

Don’t know if I’ll stay there again

This hotel is beautiful with an amazing view from the room of the bay. The staff are actually the worst. For such and expensive place they are incredibly rude and unhelpful. No help with bags or even give you a lighter. Breakfast is nice but limited options.

Todo bien

Great place and the service is wonderful!

Me encanto

This property is absolutely amazing but I wish the it was a little more sound proof. Its on a main street that is busy well into the night.

Excellent 😁❤️ Excente.

The view and location was amazing. Staff was excellent in providing good service.

Well located beautiful multiple pools on the roof overlooking the bay plus a lot of the rooms had balconies overlooking the bay. Very nice place but what made it where the people who try to be very helpful Was there in off-season or not much to do but it was relaxing

La atención excelente. Muy limpio y hermosa vista.

Very nice place to stay!

La recámara tenía una vista al mar, la terraza era cómoda y bonita. Es un punto central para ir al tour de las ballenas o Cayo Levantado.

Great place for short stay.

Great Place! Nice staff!

Staff is great

Great location- directly across from the Malecón in samana bay. Very comfortable rooms, great views of samana bay. Delicious breakfast and the service of staff at poolside, restaurant and front desk was excellent.