Excellent stay. Great location. Room was clean and nicely decorated. The staff at the reception were extremely helpful. I really enjoyed my stay in Sevilla. Thank you

Excelente servicio

The hotel is clean and quiet, the receptionists very helpful and polite.

Chambre impeccable personnel á l’ecoute hotel a recommander

깨끗한 시설, 맛있는 조식 하지만 일부 객실에서 하수구 냄새가 납니다.

Chambre, personnel et literie, tout était impeccable

No había agua caliente para bañarse dos dias, comentamos el problema y nos dijeron que no había nadie de mantenimiento para solucionar el problema

Las camas de la habitación estaban bastante incómodas y la limpieza del baño tenía algunos bichos de humedad

La ubicación

Nos encanto! Todo perfecto!! La ubicacion, el servicio, la gente, la lompieza. Todo super

excellent staff spotless every day brilliant stafff were super helpful including ensuring my medicine was taken to my room on arrival

Café da manhã excelente. Quarto espaçoso, confortável e limpo.

Nice

Zimmer sehr sauber aber klein und eng.

Une chambre fonctionnelle (on y dort bien) bien agencée. Un accueil agréable et une bonne situation proche du centre touristique et des restaurants (resto chinois à 200m excellent).

Exceptional customer service!

Fantastic!

Air cond not in function for winter

todo excelente

This is a complete bait and switch. I did not get the room I reserved. Instead, I was put in a handicap-accessible (felt more like a hospital than a 4 start hotel) "interior room" with zero natural light. I've only heard of interior rooms on a cruise ship, not a hotel. When I checked in, the woman at the front desk apologized and told me that they had no other rooms that night, but I could move to the correct room the following night. The next day I was told that I could not move. Both the property and hotels.com acknowledged that it was not the room I booked, but neither did anything to help me. From the hotel, "We know this isn't the room you reserved, but we are fully booked and it's all we. have." From Hotels.com, "We cannot get a hold of the property. There's nothing we can do but offer you small coupon for next time." I checked to see if they were actually fully booked and they were still selling the room I purchased on Hotels.com. It's clear that they are using hotels.com to sell the absolute worst rooms to hotels.com customers - the ones that they cannot sell to their direct customers. And then, they refuse to answer the phone when hotels.com tries to speak with them. *for context, the photo of the room was taken at 11am, not in the middle of the night like it appears.