受付スタッフの対応だけが不満(不安)でした。 対応がとても遅い、朝食付きで予約しているのにこちらが確認するまで朝食の案内をしない…などなど。 でもそれ以外は大満足でした！ ラウンジも景色もご飯も最高で、また来たいです。 受付以外にスタッフと関わる場面はないので、あまり気にしなくていいかもしれません。

クラブラウンジアクセス付きの12階の部屋に3泊しました。まずお部屋が良い！マリーナビューが素晴らしい非日常を感じさせてくれる。 クラブラウンジ最高！ドリンクもお料理も大満足、インフィニティプール、ジャグジーも素敵！朝食も1階のレストランで沖縄らしいメニューが用意されていて、沖縄気分を味わえました｡｡｡そして何よりスタッフの皆さんの笑顔と優しさに癒されました♪ お世話になりました。ありがとうございます♪

I stayed here 9 days with my kids age 12 and 10. We had a great time 😊 we each had our own bed, a beautiful view, great service. My kids spent hours in the pool which was never crowded. Staff was also very helpful. Two of the days we were there was a typhoon but it was fine. We just relaxed. Only thing to note there is a beach but it's across a busy 6 lane road with no cross walk. Also dining in was very expensive for dinner. But there are plenty of options for dining out nearby. We would definitely book again.

員工友善早餐好吃 如果再來沖繩會願意再次選擇這間飯店

朝食に沖縄料理が多く、その他の料理も多種類あって味も美味しかったです。

뷰가 너무좋았고 노을 맛집 입니다. 깔끔하고 넓고 좋았어요

7 star service

Breakfast

The staff Rino and Yuki were very helpful in assisting to make a reservation for our dinner.

客房整潔，服務員親切友善。

Location is good for driving ，room large and beautiful view，good breakfast

Beautiful room and view, great amenities, professional staff and amazing massages.

수영장이 여러개이고 메인풀은 뷰도 좋고 이용시간도 좋았습니다. 라운지에서 간단한 음식과 주류를 즐길 수도 있어서 좋았습니다. 아이들과 여행하기에 더없이 좋은 숙소입니다.

全ての設備がとてもきれでした！

This hotel was highly rated in all aspects but did not live up to majority of its standards. We arrived about 2015 hours as our flight was delayed, upon arrival we did not receive a welcome drink (Expedia said we should be receiving) and we were starving so we asked if the restaurant was open on the hotel as we just wanted to eat and relax after a long day of travel. The front desk said yes and the last serving is at 2100. we headed straight there before even heading upstairs to the room, once at the host stand she explained that they actually close at 2100 and it’s a buffet style restaurant and everything was already being cleared for the evening so we could not get any food. The following evening we tried the buffet for dinner this time at around 1900 it was way over priced for the quality of food. They had more sides than actual main dishes, majority of food was cold and clearly had been sitting out for hours. We both immediately were sick afterwards. They had 2 outdoor pools, one on the 2nd floor which had nothing to offer except for a few uncomfortable lounge chairs. No snacks or drinks. The rooftop pool was on the 14th floor where it stated they served beverages and snacks. When we couldn’t access it from the elevator, the front desk stated it’s only for club members(we was not explained anywhere). The room was big but designed poorly, the tv was on the opposite end of the beds location so you could not watch it. The store closed at 2100 and offer much options for guest

Everything from staff to property was EXQUISITE!!!

Clean room and nice stuff member

這次帶小孩來住宿王子飯店真的太滿意了！ 首先環境真的很棒，房間乾淨又大間，都沒有任何霉味，還有小陽台可以看海～陽台也很乾淨，赤腳走都沒問題！ 早餐是這幾天吃到最豐盛的，有很多水果，都很好吃！邊吃飯邊看窗外風景真是一大享受❤️ 飯店裡面的紀念品也很不錯，買了好幾條精緻又不貴的手帕給家人當伴手禮😆 在住宿前幾天還有詢問飯店附近有沒有推薦的餐廳，服務人員也很熱心幫我推薦幾家，對於外地人來說真的非常感謝🙏 總結是很棒的飯店，非常推薦帶家人來玩😊下次也一定回來住！

Front desk staff was excellent, making sure I get registered in the rewards points program. With the points earned on this stay, I was able to redeem them to get a lot of things for free at the gift shop and the restaurant. The indoor pool, steam and dry sauna rooms, ice room & cold dip, and outdoor infinity pool were all very nice. Room condition & anmenities and daily housekeeping were five-star.

洗顔などのアメニティが無いのが残念でした。 でも素敵なホテルです