Michelle
cùng Bạn bè
8,0
/10
Đánh giá cách đây 13 tuần
Expedia Group verified review
I booked two rooms for my stay and overall had a good experience. The hotel design is modern, stylish, and artistic. The staff were very friendly and helpful, especially when I forgot my valet parking key and they worked together to resolve it.
The room layout is well thought out, with the toilet and shower separated but still connected, plus a sliding door for added privacy. The two level gym is decent and surprisingly never felt overcrowded. We didn’t try the heated outdoor pool, but it’s a nice feature to have in colder weather.
However, there were some issues. Both rooms had an unlocked panel behind the bed that felt out of place. Cleanliness was also a concern, the pillowcase in one room and the bedsheet in the other had small brown spots. There was also a musty, humid odor coming from the bathroom that affected the entire room upon entry, and I had to use perfume to freshen the space.
Overall, I liked the design and appreciated the staff, but better cleanliness and maintenance would significantly improve the stay.
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