Xếp hạng và đánh giá tổng thể Holiday Inn Express & Suites FIRESTONE - LONGMONT by IHG, an IHG Hotel

Great

The property was clean, the beds were amazing and location was great! We would absolutely stay here again!!

No comnent

And just to follow up on the carbon monoxide leak. The device I was using is called a “ Sensorcon Inspector: Intrinsically Safe Carbon Monoxide” it’s a very sensitive accurate detector about $200. They came back to me and said there was not a leak and we’re very rude to me actually. However, the detectors they’re using probably only go off at 50 ppm the reading I was getting in the room were 23 ppm. So from their perspective, there was nothing wrong and instead of checking to see if I was OK they were rude to me, but let me tell you what. 23ppm can do overtime. Well, 23ppm. Isn’t considered bad necessarily unless you’re spending a lot of hours in that area like a hotel room that’s right. The EPA recommends it be under nine for indoor use for an eight hour period. Otherwise symptoms will start to show up and can really negatively affect you if you’re sick or you’re a child. And yet these people not only treated me poorly and trying to charge me fully when I only spent five minutes in their place. And just so you know the moment I walked out of the motel the detector went back down to zero and maybe the fire inspector should get called to verify. They don’t seem to care about your health just your money.

Great experience

Easy access to the highway. Breakfast included with stay and an indoor pool.

Bad,Bad,Bad. Bad attitude Bad Service Bad experience. The elevator was broken we were informed after the room transaction. We had to slog our luggage up three flights of stairs. No offer to assist. When we got to our room the keys did not open the room. Went back downstairs to have the keys reprogrammed only to find no one at the front desk. Waited waited finally called out loud twice hello is anyone working? No answer so I peeked around the corner of the desk to see if anyone was available. A very unfriendly blonde young lady came out from behind the partition very curt very rudely stated that she would have us escorted off the premises. Great way to treating a 66 year old veteran as if I was a thug. No people skills on display no hospitality skills no customer service skills. I recommend retraining or a different career might be a better option for her. This whole experience started off poorly I think because we used Expedia. She stating that if we are planning to stay a second day not to use Expedia. We have always enjoyed other Holiday Inn locations but not this one. Hospitality is not this person best quality ..

Overall was nice and clean. But the elevator was not working. This made it difficult for us “older “ folks to take luggage up the stairs. Then the outer end door didn’t respond to the key card to allow us to reenter necessitating to walk around to the front entrance. It was also confusing with the name “Firestone Longmont”. GPS took us to the Holiday Inn express Longmont about 30 min away

Located off 1-25 so very convenient for us. Comfortable beds, nice restroom, good hearty breakfast and easy parking. We stayed for 4 nights while visiting family in Longmont. Chose the Firestone location because less money than the Holiday Inn located in Longmont. Next time we will stay at the Holiday Inn in Longmont as the 20 minute drive back and forth was annoying. We visited St Vrain State Park very close by hotel and it was wonderful place to go for a nature walk and for birding watching.

Newer hotel, very nice!

I prepaid for a room with 2 queen beds and a sofa bed because we were going to have 6 people traveling with us. When I got to the property they had let someone else check into the room I had already paid for. Thankfully we had 2 people that couldn't make it so the room worked for what we needed it for, but if I pay for a room that I need that room should not be checked into by anyone but me. No compensation was offered, no partial refund, nothing was even offered to make the situation right. Pretty disappointed in that.

Excellent property. Clean, Professional And friendly staff, very nice rooms. Great breakfast!

Great spot, conveniently located, reasonably priced and very clean. The front desk lady is easy on the eyes too!

Close to where my son lives.

I had a very quiet stay

Loved the bed! Was soooo dope

Great rooms, very new!

Nice hotel. Very clean and comfy. Great staff

Nice and clean hotel with nice rooms. I felt very comfortable and safe at this place. The breakfast was good and I would definitely recommend this place!

Immaculate hotel, friendly and welcoming staff - rooms are spacious. Breakfast was great, staff were attentive to the breakfast area keeping it well stocked and clean - variety of choices each morning. My kids loved the swimming pool as well.