Xếp hạng và đánh giá tổng thể Setsu Niseko

設備もサービスも申し分無いが、値段が外国人価格…

Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.

Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!

Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures

這個環境沒話說，下次去北海道會再次入住。大大大推~!

Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.

This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !

Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.

객실이 고급콘도형으로 주방시설이 우수하고 무료 대절 온천, 맛있는 조식 부족함이 없는 최고의 호텔

房間舒適寬敞還有齊全配備，SPA非常舒服！

Very good quality in terms of the design, equipments and brands used

Excellent hotel. Will come back again

New , very clean and well thought of basic layer out of room

The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!

Great location in Niseko Hirafu area.

住過一些風格類似的飯店，每間都有很好的評價，但這間是我們心中的第一名，配備超齊全，裝潢真的超級美，真的捨不得退房，有機會一定再入住。

基本上是無敵好，酒店極度新，員工們非常非常願意幫忙，由於附近晚上沒有餐廳，我們回酒店晚了，同事Eri幫我們聯絡餐廳老闆朋友，請朋友晚一點關門，結果我們晚上10時都有超級豐富的晚餐！ 泊車容易、地點一流，我們一家5口，住三房，十分闊落，大廳超級寬敞。

The Italian restaurant was awesome , serving authentic italien food . However, we're disappointed to know no bathrobes are provided ( staff suggested we use Samue instead) and the showering temperature was unstable

最高のおもてなしありがとございました。 またよろしくお願いします。

We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.