My stay was excellent, with spotless rooms and everything in perfect working order. The staff was incredibly friendly and helpful, and the breakfast provided was a great way to start the day. I highly recommend this hotel for anyone looking for a comfortable and well-managed place to stay

Was a good experience

Good

z

Very pleasant stay. Terrific breakfast and staff!

The hotel was very clean and well-maintained. The staff were friendly and helpful. The hotel is close to stores and Highway 7. The breakfast was very disappointing. The food was very bland with limited choices. The breakfast room was very small.

Only stayed overnight unable to provide complete assessment of facility and amenities

Comfortable stay. Close to everything.

I paid what I usually pay at a Delta Hotel. The area has limited accommodation available. For coffee or water there are paper cups not china cups or glassware. The room was clean and the bed was comfortable. Breakfast was sufficient but again paper plates and disposable wooden cutlery. They don't give any CAA discount. Had I known how close Carleton Place was to Amonte, I would have selected another hotel.

Location was good. Loved the shower. Bed was comfortable and the breakfast was a nice extra.

Clean premises, conveniently located, everything just fine, very helpful staff.

I have been staying here at least 2 - 3 times a year for the past 4 years and must say this is the first time I have been really disappointed. It started when I got to my room and found garbage beside the bed from whoever was there before me. There was food left in the microwave. The bathroom didn’t feel clean at all. I went out and bought Lysol wipes. I was there for 3 days and they cleaned my room once only because I asked and by clean they made the bed but left the pillows on the other bed. The breakfast which is normally really good was horrible and tasted off. So I ended up buying breakfast every morning. Really disappointed this time.

Fake smiles and no help when it really matters

Exactly what you pay for. Nothing fancy or extra but no complaints or issues.

The breakfast was not that great The pool was not the easiest to get too as you had to as someone at the front desk to open up that area and if they were busy than you had to wait

Clean hotel, very convenient location. Bathroom floor hadn't been cleaned but everything else was great.

Very friendly and helpful staff

Screwed up my reservation

Bathroom floor had not been cleaned. Everything else was perfect.

As a motorcycle rider of over 35 yrs going into a hotel can cause some anxiety wondering if there will be judgements. In our case there was no judgement and very welcoming staff. Myself and my riding buddy were left in awe of the simple yet thoughtful rag left on our bikes over night to dry our seats. Never have either of us experienced this kind of thoughtfulness. One of our bike locks broke and we were unable to remove it. The staff went over and above in helping us get it removed offering assistance, tools and ideas in our efforts to it removed. With their help we were successful and able to continue our journey. Thank you Microtel, thank you Jenn and the maintenance staff (apologies we didn’t get your name) and hotel management for your assistance and generosity! Any motorcycle rider reading this Microtel in Sault Saint Marie is worth the stay! With gratitude Tom