Very clean

TV issues - need directions on how to use also channels could be updated. Issue with US credit cards AT FACILITY.

We got locked out of our room and they didn't have maintenance and us being locked out of the room for the night was actually an option for them. they were completely willing to let us be locked out of our room all night. they actually said we're sorry there's nothing we can do there's no name that's here. My first experience it was hotel was terrible and i gave them a second shot and the second time was even worse i probably won't say here again

Very nice rooms and great locations. Staff was excellent!

Great location. Spacious and clean rooms. Staff is excellent!!

Great hotel no complaints very clean wonderful staff. There's a supermarket right in the complex basement. Lots of little restaurants.

I think the system requiring guests to request slippers at the front desk should be improved It would have been nice to have at least 2 pairs of slippers in the room

The jacuzzi is closed permanently, the room had a smell, the shower wasn't spotless.

Tat at the front desk was the most amazing and sweet person and very helpful. I really liked her.

Almost good If we can use bathrobe and slippers, it's better

It was a very present time

The staff were courteous and kind; the facilities were great.

Room was great had all we needed, Staff very friendly. Great price for what you is offered. Breakfast was awesome as it was at a near restaurant and you had a great choice. Would stay there again, very convenient to Cebu central.

清潔で、スタッフの対応はいつも明るくよかったです。

①通常のホテルにはあるアメニティーとミニバーが無く、その情報も掲載されていなかった。 ②洗面台の蛇口からはお湯が全く出ない（水のみ） ③朝食は移動して近くのステーキ店で提供される方式でしたが、選択肢が少ないのとおかわりが出来ない＆ドリンクは別料金とビッフェスタイルを想定していたので、乖離が大きすぎた。 また、予約の際にその情報がどこからも読み取れなかった。 ④流し付近に小さい虫が結構飛んでいて、気になった。 ⑤モールまで徒歩圏内でしたが、直近の大通りを渡るのにかなり危険な状態で、立地条件も？？？？？？ ⑥全体的にホテルという感じがしなかった。（残念）

Nice staff.

Staff are very friendly, helpful.

Checking in is promptly at 2pm. Room on 8th floor was comfortablen and clean. Shower had really hot water, which felt good. The walls are paper thin. I could hear nextdoor neighbor sneeze. Along with having an unfortunate night where neighbor had a booze party at midnight. Pretty disappointed because I was sleeping comfortably in a nice comfortable king size bed. Kitchen had mini fridge, toaster, oven and tea kettle, along with cutlery and cutting board. Housekeeping was great. They provided water and kept sheets and towels clean. They're the silent troops that deserve the high room rates. Location is tucked away near great restaurants. Ayala IT is a kilometer away but the traffic to get there means playing Frogger dodging the worst driving intersection and conditions. I wouldn't recommend a walk to travel across the street at night, where car and motorcycle drivers accelerate toward pedestrians like they're in a simulation of "Grand Theft Auto" Cebu City.

The kitchen was well used especially for the senior citizens of our group. They enjoyed just making their breakfast leisurely.

Fantastic facility, location, and cleanliness.