O hotel é ótimo, sendo muito bem localizado e funcionando num prédio histórico muito charmoso. Café da manhã muito bom. Equipe muito atenciosa. Quarto espaçoso e confortável.

super sweet staff

I had an amazing stay. The location was super close to everything, which made getting around easy. The staff was great—especially the woman who worked the night shift with short hair, she was phenomenal. My room was spacious for a solo traveler, very clean, and I felt safe the entire time. Definitely would recommend anyone to stay. If you have a bad knee or leg do not book, no elevator (the only downside).

A charming hotel from 1933. Rustic beauty. The staff was absolutely lovely. The receptionist even bandaged my dog bite!

The staff were kind, friendly and extra helpful.

Everything but the loudness was good. We couldn’t sleep very well due to the loud music from bars as well as being able to hear doors closing & people talking in the hotel in the middle of the night. The staff was very understanding when we had to cancel additional nights b/c of the noise issues. The staff was helpful and friendly and the property is cute!

Once the toilet got not to be able to flash.

Terrible experience. The staff was extremely rude and unhelpful and did not speak English at all, which made communication impossible. The room was freezing all night with no proper heating. The hotel is very old and poorly maintained, absolutely not worth the money. They couldn’t even provide a simple cocoa drink. On top of that, the hotel is on a party street with drunk people making noise all night — impossible to rest. Do not waste your money; there are much better hotels nearby for the same rate.

Tivemos uma estadia incrível e mágica no La Casona Real. O lugar e os quartos são charmosos, confortáveis e aconchegantes. Foi muito bom tomar chá de coca e menta (fornecido gratuitamente no hotel), enquanto apreciávamos a decoração das áreas comuns. Ótima localização, do lado da Plaza de Armas. Bem fiscalizado e seguro. O hotel e os funcionários foram muito prestativos e fizeram alguns ajustes para nossa agenda, como guardar malas, fornecer café da manhã em box, etc. Somos muito gratos por eles terem tornado nossa estadia em Cusco ainda mais prazerosa.

Tivemos uma estadia incrível e mágica no La Casona Real. O lugar e os quartos são charmosos, confortáveis e aconchegantes. O hotel e os funcionários foram muito prestativos e fizeram alguns ajustes para nossa agenda, como guardar malas, fornecer café da manhã em box. Somos muito gratos por eles terem tornado nossa estadia em Cusco ainda mais prazerosa. Super indicamos!

La amabilidad de todo el personal. Habitación muy cómoda.

Spotless

un habiente clásico muy relajante la atención muy buena y la ubicación perfecta en el centro imperial del cuzco, magnifico

Staff were great

Helpful staff

La habitación muy cómoda y limpia. El personal muy amable Incluye desayuno o lunch box si no se puede acudir a la hora del comedor Gran opción de hospedaje

El Internet fue bueno, y limpio el Hotel. El personal muy amable

A hospedagem foi, apenas, razoável. Primeiro porque foi bem cara. Pelo preço cobrado, quase nada foi entregue. O quarto nem janela tem. Não tem frigobar. O hotel não tem Wi-Fi (ao menos ninguém me informou). O espaço para o café da manhã é minúsculo e eu sequer consegui tomar café um dia por causa dos horários. Ressalto, apenas, que a iniciativa de preparar um “box” de café das manhãs para viagem, nos dias de passeio, é muito boa.

Staff was excellent

Very close to the Plaza of Armas, the staff is very friendly and accommodating. The room was good for a 3 star hotel, it does its job.