Hotel com vista maravilhosa da montanha e na beira do rio. Ficamos no quarto na casa e ele estava bem frio, mesmo com a calefação no máximo. Não conseguiram resolver o problema, mas deu tudo certo. Jantar muito bom e já incluído na diária.

Everything was wonderful!

I had a great stay here! The location is amazing, with the Torres visible from the property. The staff were great, very friendly and super helpful. My room was quite nice and spacious, and with a great view. I also enjoyed the breakfasts and dinners, which were for the most part delicious and there was always a lot of variety. I would definitely stay here again if I'm in Patagonia.

Staff were welcoming, and it’s a wonderful setting. We loved the communal lounge areas, these were perfect to relax in after a long day hiking. Log fires were an added bonus! Buffet was so much better than expected, as pescatarians we felt there was plenty for us. Lots of variety as well.

Lovely staff us the super friendly dogs and pony (at the time we stayed) made a great place feel even better.

No frills hotel, but it's okay... very expensive for what it offers.

Clean and very beautiful design

Ótima experiência! Ficamos 3 noites em familia, incluindo uma criança de 4 anos. Agradeço a recepção da Elisabeth e pela equipe durante a estadia. O hotel está muito bem localizado e os serviços são de boa qualidade. Café da manhã completo e boas opções no jantar. Recomendo!

The staff were good, the location was brilliant, the food was good. The reason the review didn't get five stars was because the walls in the room are paper thin and we could hear the conversation the room next door was having till late every evening, and when they woke up very early in the morning because they woke us up. As important as the staff, the food and the location is, a primary function of the room is to give you a good night's sleep. Unfortunately it was very hard at this hotel.

Posto incantevole a Rio Serrano. Colazione e personale ottimi. Bellissimo posto dove trascorrere del tempo con panorama sul rio e paine grande e torri.

Truly a magical experience! The entire staff was incredibly friendly and helpful, the grounds were tranquil and beautiful with unparalleled views and exquisite cuisine!

전망이 최고인 위치입니다. 가격이 좀 있지만 그만한 가치가 있습니다. 호텔 예약이 어렵습니다. 우리는 먼저 이 호텔 예약을 하고 그 다음에 여기에 맞추어 나머지 파타고니아 일정을 정했습니다.

room was comfortable. The stay includes dinner and breakfast, buffet style, were excellent, a lot of choices and proteins cooked very well (fish, beef, and pork). Hotels in TDP were expensive, Hotel del Paine probably has the best value. Would stay here again.

The friendly staff, phenomenal views, nature vibes (pups, horses, solar panels, zero waste philosophy) all meshed so well with the truly spectacular environment to create a wonderful experience. Felt lucky to be staying there, about an hours scenic drive to Torres trailhead and only 20 minutes or so to Condor Lookout (cool shorter hike!). Lacked time to explore more but there are tons of closer trails and activities available. Highly recommend! Amazing food!

Staff was courteous and room Was clean. Impressive linen.

Reichhaltiges Frühstücksbuffet, exzellentes Abendessen mit mehreren Gängen, sehr freundliches und hilfsbereites Personal. Standort für Ausflüge in den Nationalpark hervorragend.

Great place to stay at while visiting Torres del Paine NP. Can’t beat the view! Good food served for breakfast and dinner. Maybe a small fridge would be necessary in the room, at least for the summer days.

Amazing view of the mountains from the river bend - have a cocktail in the lawn chairs. Food was a real surprise, exceptionally good. Nice room, great staff.

Every thing is good except the WiFi.

When staying in this area, you have to manage expectations. The Villa Serrano area exists to host travelers closer to Torres del Paine than Puerto Natales, cutting off an hour of travel each way into the park. Hotel del Paine has basic rooms—small, not much room to store close or equipment (no drawers, hooks, shelf space, etc—but the bed was really comfy, the room is warm, the bathroom very clean. No wifi in the rooms, but it screams in the lodge. Good meals, outstanding views of Cuernos. Fantastic staff! Would definitely stay here again.