The room was lovely, tasteful and cosy. Fabulous restaurant overlooking the sea, great staff.

reception, restaurant and hotel were all lovely, rooms were very hot and no thermostat to control temperature

Everything was great. A perfect winter getaway

Just back from a winter stay which didn’t disappoint. Very small feedback would be occasionally staff could clear messy tables quicker. The food in the restaurant is fab. The staff are friendly. The room was lovely, modern and clean. Great location for exploring other areas. I would stay again.

Green light in ceiling fitting directly over bed interrupted sleeping. Sensor kept turning light on outside room which could be seen under door and interrupted sleeping. Shower cubicle grouting and seals around door need deep clean. Decorative cushions worn at each corner. Not worthy of room cost other than for location at short notice. Disappointing.

The hotel, staff, restaurant and location are excellent However the rooms facing the lane are extremely noisy... we were woken up at 7.30am by loud truck deliveries and garbage trucks... and late at night, the hotel staff would gather and talk loudly just below the hotel room windows. Also, the hotel has no parking, so you either have to be lucky and get a spot on the street in front of the hotel, or pay to park in the lot up the hill. Other than the noise and parking, everything else was great.

No parking and expensive but overall a nice place to stay

Bit disappointed with noise at 7am in morning with deliveries just outside of window Otherwise hotel and restaurant very much enjoyed

Location was spectacular. Great view from the patio and restaurant. Short walk down to the beach. The view overlooked all of Polzeath Beach and cove. The food was hit and miss. We had a great starter, but both of our pasta dishes were undercooked (not close to al dente). The place was very busy and it seemed like the manager/owner was juggling multiple roles (manager, host, waiter, etc.) The room was clean and nicely appointed. However, there were multiple doors to push through in the hallways which made trekking your luggage to your room a bit challenging. Much easier when they were propped open. Overall it was a nice stay. All of the staff were very friendly and accommodating.

Fantastic hotel, beautiful if you get to sit outside the front, and watch the sunsetting

Room and hotel felt like an upper class premier inn, was a little disappointed and there was no where to eat in the evening only the hotel’s restaurant, breakfast was lovely

Had a lovely stay. For the price, would have expected slightly more premium furnishings and facilities. But had a great stay!

my 3rd year of staying here, i will be back next year!!

Nice place but we got stuck in a wheelchair accessible room the first night although they did make the effort to move us for the second night. Also note that it's a 10 minute drive round from town as there is no link between hotel and town except shopping the beach....

Superb location, great condition, friendly staff. We will be back

The room was ok. Paid extra for a twin bed room. Paid £145 was told if l had booked direct to hotel, that room was £45.

Outstanding service, lovely hotel in a good location.

This hotel is beautifully presented being very clean, comfortable and modern. Furnished and decorated to a high standard with superb customer service and friendly staff. If you have a Sea View Room the Sun Sets are amazing but if not you can sit on the terrace of the highly recommended Atlantic Restaurant. We only stayed for the one night for a quick getaway at the beginning of Winter and would definitely go back again.

The room was clean, wellmaintained and comfrtable . The hotel communal areas were spotless. Food in restaurant was good. All the staff were efficient friendly and helpful

beautiful hotel in a lovely location. Food was delicious and staff were very helpful. If we are ever in the area again we would happily chose to come back here