Xếp hạng và đánh giá tổng thể Hard Rock Hotel New York

The food was overpriced and did not taste nice.

Property is very nice and clean and is one of the nicest hard rocks I have ever stayed at. It is in a great location and is a nice place overall to stay. Hotel staff are very nice and welcoming. My only problems came when checking in and trying to use the rooftop bar. The check in process for our room was a nightmare and we had been booked in an occupied room. Our door keys did not work so I had to run down to front desk twice and tell them our keys are not working. They then unlocked the door only to find out someone was already in the room. The rooftop bar on the property was also booked the entire time for a a private event. If known in advance we would have never spent the 500 dollars to stay at this location.

Perfect location if you want to be near Times Square but away from the hustle of the crowd. Great staff!

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The room could have been cleaner. It’s usually spotless and I even paid extra for a bigger room with a bathtub. The bathtub addition is totally worth it. Very nice. I called housekeeping and they cleaned the room up. The view was gorgeous. The gym is really nice for a hotel gym. The concierge gave me an attitude as I was leaving but that’s my fault-I didn’t know you’re supposed to tip them for hailing a cab for you. The front desk people are always friendly. The room is nice and quiet-I believe the rooms are soundproof. I’d book again. Room service is a nice option to have if you don’t feel like leaving the room. I like the coffee maker and the complimentary water bottles. The rooftop bar and lounge is beautiful and luxurious!

Very clean and tidy hotel. Staff were very friendly and helpful. Room was very spacious with a lovely bathroom. 5 Minute walk from Times square and plenty of Subway stations nearby.

Had an issue with the bathroom and wanted to swap my room with a shower only as easier with kids. After a debate with a staff member about the rooms and that I had stayed there previously and that I had a room with a shower only it came across like he didn’t believe me so he was checking in his system for my previous booking. In the end he found my previous booking and one of his colleagues confirmed that the room I had before did have a shower. His solution was to come back the following day and wait for a room till 3 pm with a shower not what you expect when your paying $500 a night with two kids so can’t keep packing up suitcases to move room’s.

There is truly something special about the Hard Rock Hotel in NYC. We loved the welcoming staff, the great decor, the attention to details like the coffee in the room and Alexa… and so much more. Perfectly located too! We will come back for sure!

El hotel está zona muy céntrico, muchos lugares para comer, fácil transportación, metro, parada de autobús, habitación extremadamente cómodas, con mucho espacio que eso se agradece en esta ciudad El personal es muy amable, para dar indicaciones, aún cuando mi esposa y yo hablamos poco inglés, se esforzaron en darnos todas las atenciones, sin lugar a duda regresaría a este hotel, he visitando tres veces NY y este ha sido el hotel más cómodo en todos los servicios, cam , baños y amenizadas que dejan en el cuarto

I had a very pleasant stay

Great hotel, great location to do lots of things in NYC

Its The Hard Rock, the room was clean and modern, but smaller than expected. They really won't permit any early Check-in.

Great location. Great amenities. Hospitality was outstanding. Thank you HRH!

Jessie was great and very accommodating

Great hotel and a great location!

Great property although I was surprised by the $40 a day charge so called destination fee - a bit of a rip off

Location was very convenient. We could walk everywhere. The staff was very friendly and helpful. Th rooms could use some hooks to hang towels.

Good

Great stay, great place!

Had amazing stay great location. Safe and staff super nice and friendly and cleanest was fantastic will definitely be returning thanks