The location was local to all that we wanted to see. Breakfast was very good and the room was clean and had all we needed. The room was small yet the bed was super comfortable. Would have preferred not to be on the top floor - lost of stairs (which the stairs are very unstable feeling- very old). No real amenities or daily room service however it did not affect our stay. The price was amazingly good for all that we got. Would stay again

Do not recomend especially for elderly people

Clean room, great area

The location and charm were the highlights of this hotel. It is in a very old building, so it has what one would expect to be ‘old world charm’. The front desk is located in a separate building and is not readily accessible for things like coffee or quick questions. The rooms reflect a very European feel, small, quaint, comfy, aged. Cleaning is only done on checkout and some parts of the room have never been cleaned (i.e. the corners, fixtures and radiators) Still. It is right in the heart of old Quebec City, breakfast is included in the restaurant next door on a set menu and it has the quaint charm of a European hotel. If you’re picky about service and cleanliness, go elsewhere. If you like to be left alone and can deal with a little dirt, check it out.

Great overall stay. Spent 2 nights, breakfast was included. Room was clean and sufficient for 2 adults. Staff were helpful and accommodating. Hotel is nearby and a good walking distance to the attractions. Highly recommend this hotel.

The breakfast was good but the cleaning staff would barely come and clean, the garbage was always full and the towels were never washed even after we complied with the instructions. We also never saw a single staff.

Chambre propre et bien localisée, vieille édifice nécessitant un peu d’amour (vieux tapis, escaliers pas de niveau aux étages supérieurs). Chambre rénovée et confortable. Bon ratio qualité-prix pour le centre du vieux Quebec près de tout!

Le petit-déjeuner etait correct à l'exception de la portion de ma femme exagérerement très petite Le stationnement est très difficile spécialement dans ce quartier de Québec on a du stationner dans un parking public a une dizaine de minutes de l'hotel Mais en general c'ètait bien l'édifice est merveilleuse le cachet est incroyable !

I stay there. It was very convenient to get to all the spots I needed to go to great food around that area too never had to go far to find a good restaurant. I will be returning in the future!

This property is perfectly located in Old Quebec. The room was quaint and the staff very friendly. The reception was not available much of the time, so keep that in mind when booking! There is no parking and a breakfast voucher was available for Friday morning of our 2 day stay, but we had to catch a train before they opened at 8:00. I have mobility issues and the room booked for us was on the 4th floor, but they reassigned us a main floor room. So if you have mobility issues you may want to contact them ahead of time. Otherwise, we were pleased with how close we were to all of the famous Old Quebec sites like Chateau Frontenac which was half a block walk. And La Petite Champlain and umbrella avenue were a ten minute walk. Great value for location!

Deux choses qu’on a trouvé déplaisant, c’est que ça nous a pris du temps avant de trouver où aller s’enregistrer car c’était pas au même endroit. Deuxièmement ce n’est pas recommandé pour ceux qui souffre de claustrophobie car avec les valises la largeur des corridors et au troisième ou au quatrième étage, moi personnellement je n’ai pas aimé ça je me suis senti vraiment pris. Test je n’ai rien à dire tout était bien. Ah oui j’oubliais, vous avez vraiment un bon bout à marcher avec vos valises dans le vieux Québec pour un stationnement.

Very nice room in a historic building! Breakfast at Sagamite restaurant was wonderful! Check-in was easy & we got in a little early. It would have been nice to be able to store our bags on check-out day but no one was at the office. We would stay here again.

The breakfast was incredible it was so good but the room was dusty but the bed was super clean

Bathroom and shower were not clean. Pubic hair in shower, white, unknown substance on taps. No amenities. No kettle, no tea, no microwave. No staff to bring clean cups, glasses. I asked for clean towels, shower mat, glass, cup. Got them 5 days later and they gave me an already used tea cup with tea dripped down the side of the cup. Room was supposed to come with breakfast included, but the restaurant that was to provide the breakfast, was closed most of the days I was staying, so no breakfast most days. Very poor!!!

Au sujets de la propreté ça laisse à désirer, poils dans la douche et lavabo, poussière sur la machine à café, le tapis ça fait longtemps qu’ils a pas reçu un coup de balayeuse, pour ce qui est du personnel personne ont dois appeler pour faire le Check-in. Le déjeuner était au resto Sagami c’était bon et Excellent service!!

The rooms are super small, the walls are paper thin and you can hear everything outside your room,

Propreté de l’hôtel

It was gorgeous

The room was very lovely and the hotel was located in a perfect location

Clean room