Todo perfecto

Most of the staff problematic, not good quality of service. Exception for miss Claudia and Mr Renzo they are very good in hospitality service. Mr.david started to learn. We had issues with the other teams at front desk as they did not offer a good service, many time rude and don't know how to solve issues with the stay. Lot of time waiting. Restaurant was another problem as the waitress and bar people very rude in its treatmen to the customers.

todo OK

Wonderful stay as always. The breakfast is delicious!

Restaurant popular at the hotel poor quality service

Habitación limpia y cómoda. Desayuno bien.

El AC de la habitación no funcionó en ninguno denlos 4 días de mi estancia.

Terrible staff at front desk Renato , and Nicole not helping. Just make problems and the stay very uncomfortable. Hotel room with accesibility with a lot of problems, appliances not working. Very difficult for people with limited mobility.

Bad quality of service from the staff we have been several days in the hotel and the staff , Renato, Nicole are really bad. They do not make a comfortable stay as in other ibis hotels in the world. They just looking umo how to charge more and how to avoid any perk or improve from Expedia. Besides the hotel is sometimes dirty and appliances are not working l. They just cut the ac whenever the want their staff is rude people.

Buena atención

Clean room, nicely decorated. Very friendly staff.

Personal de restaurant muy amable

restaurantes proximos

Excelente atención de todo el staff. El restaurante es muy bueno.

El Personal es súper amable y el hotel es muy agradable la ubicación es buena

La atencion y la comida son excelentes

Metro cerca

Just stay there, you'll love it. Best food I've had since the work site.

This was very nice. My trip didn't go well at all but my stay here was a welcoming comfort after coming down the mountain. Thank you all.

I arrived at 2am and there were no complimentary water bottles in the room. No water at all.