Moved us to a different hotel saying that booking wasn't confirmed. When I tried to talk to them and understand the issue (so that it wouldn't happen in the future), they dismissed me without explaining. Also, the room was simply not up to the mark; too expensive for what it was.
If it weren't 2 AM, I would not have taken any of this nonsense and would have just gone somewhere else.
Will absolutely not recommend staying here or at any of their properties.