Spotless room and bathroom, staff very helpful and welcoming (brought us an extra chair and pillows).

Basic but clean room, and decent selection for continental breakfast with friendly staff. Got upgraded as well so all good - thanks!

Comfortable and convenient. Friendly and helpful staff. Just a good all round hotel and I always feel safe staying there alone or with my family. Close to Strood station and only a short walk to Rochester. Will always choose to use this hotel when visiting Medway.

Great place to stay

Should say Strood rather than Rochester as so close to Strood railway station, would have been handy to get out of the train there. Other guests had the same issue.

I wasn’t expecting much as it was not expensive but I was pleased with the cleanliness.

Room immaculately clean , staff helpful

The hotel location is very close to the train station. The two gentlemen, front desk and the housekeeper are very helpful. The room is clean. We had great time staying there.

Simple and clean hotel with everything we needed as a vase for exploring Rochester. Excellent service

Nice enough friendly staff didn't manage to get to breakfast in time

Work

Staff were very friendly,and attentive.Room was spacious and clean. Breakfast was a continental buffet style and had a good selection. Car park very close by £11.80 for 2 days .

Great location, nice and clean room, highly recommended

Third time of staying at this hotel. TV wasn’t working properly and despite trying to fix it to no avail, we were moved to another room and given the choice of what room we wanted that was available.

I received a friendly welcome on arrival. Check-in was quick. The room was spacious, and quirky in its layout. There were plenty of plug spckets in the room including a usb socket close to the bed for charging my phone. I was in a room on the 3rd floor, and theres no lift, so traipsing up and down all the stairs was frustrating. The room was clean, but dated in appearance. The hotel is ideally located a few min walk from the train station and centre of town. My room was facing the train station so it was quite noisy, and theres no views from the windows.

Very helpful staff, clean rooms, a little small but very comfortable and close for the bus into Grain for work

Been 3 times love the place and the staff rooms are amazing can't wait to go back

This hotel is really a B&B, so don't expect a chain hotel's vibe or amenities. That said, I would recommend this a budget option. The rooms are small but clean and the beds were comfortable. You will have to walk up a couple flights of stairs as there is no elevator. We did not use the continental breakfast on offer. The owners kept us supplied with tea and coffee for the kettle in the room. The two gentlemen were very nice and accommodating, and allowed us to store our luggage prior to check-in. While the area initially appears sketchy, it is actually a commercial/residential neighborhood in a very convenient location. The Strood rail station is a block away (trains into London), and there is an Aldi about a 5 minutes walk and a shopping center (M&S, Poundland, Starbucks) about 10 minutes away. Then you can walk across the beautiful bridge to the Rochester Castle, the High Street (LOTS of shops and restaurants) and the Cathedral in 10 more minutes. This hotel is a good *budget* option to use as a home base for the Rochester/Chatham area.

Very reasonably priced, comfortable bed and nice shower. Staff were friendly and welcoming. Good location near the train station and a short walk to Rochester Castle. Only negative, just wish we could have opened the window a little more to let cool air in at night, it was unseasonably hot weather so wouldn’t be a problem most of the time. Overall recommend this hotel.

Clean and tidy room with tea and coffee. Staircase leading up to the rooms had dirty carpet.