最高！

スタッフやお店の方々、食事清潔な客室全てにおいて満点です。又リピートしたいですし、お友達や家族にも知らせておきます。又、利用させていただきたいです。

The hotel is beautiful and the rooms are clean. The staff is friendly and goes out of their way to accommodate you. I did not have the opportunity to use their pool, but it looked beautiful.

I am not satisfied with the way Hotel dealt with my mistake for booking a room. It’s not a guest-friendly approach. I do not think now I was treated well then.

屋外プールから見るタモン湾が、とても綺麗でした。また、施設自体が新しいので、どこで過ごしている時も快適でした。 フロントはもちろん、朝食会場、プールと、どこにいるスタッフの方も親切で、安心して宿泊することができました。また、日系ホテルだけあって、フロントのスタッフの方は、日本語も完璧です。 朝食は、一日ではとても食べきれないようなメニューの多さです。現地のチャモロ料理などのほか、そばやうどん、納豆、みそ汁まであります。 ホテルニッコーグアムとレストランやプール等の提携があるので、提携内容についても確認しておくとよいと思います。

Pool

皆さん、親切で丁寧でした。 ありがとうございました。

연휴를 맞아 방문한 괌에서 묵은 숙소입니다. 클럽룸에 숙박해서 클럽라운지도 자주 이용했는데, 칵테일아워의 음식들이 꽤 다양하고 맛있어서 만족스러웠습니다. 인피니트풀과 닛코호텔 수영장도 이용할 수 있어서 좋았고 아침식사 뷔페도 만족스러웠습니다.

Great property

雰囲気も素敵だし、お部屋も綺麗だし、何かなら何まで至れり尽くせりだった。 強いて言うならシャワーの水圧は微妙だった。

식사,객실,위치,수영장,경치 등 모두 좋았어요.

Here’s a polished version: The room was quiet and represented good value although the outdoor furniture was very dirty. Unfortunately, the overall experience was disappointing. The staff were not particularly helpful or friendly, and several areas of the property, including the pool, are in need of maintenance and repair.The pool towel system is unnecessarily complicated, requiring guests to manage tags and exchange cards simply to obtain a towel. This process feels outdated and inconvenient.As a returning guest, I was also disappointed that there was no recognition of my loyalty or acknowledgement of my previous stays. A little appreciation for repeat guests would go a long way toward improving the overall experience. Property opened as a 5 star, now definitely a 4 star

スタッフがとても親切でした。 部屋も1日2回ほどハウスクリーニングしていただき、毎回ドライフルーツと水を置いていってくださいます。 最高の時間をありがとう😊

Here’s a polished version you can use: If booking through Expedia, I’ve noticed that the assigned rooms tend to be located toward the back of the building. The rooms were still comfortable, but I would have preferred a location closer to the ocean side. I also found the front desk staff less accommodating than expected. During a previous stay, I requested an early check-in, but the request was declined despite the property appearing to have only about 30% occupancy at the time. One additional area for improvement is the dining experience. It was difficult to find healthy menu options, and a broader selection of lighter, healthier choices would be appreciated.

Wonderful stay!! Great amenities including an infinity pool with daily fountain shows. Multiple restaurants and cafes with yummy treats and sandwiches but highlights were the breathtaking views and balcony breakfast! Highly recommend stay here at this beautiful property with wonderful service at every turn.

괌에서 제일 깨끗하고 제일 비싼 곳임 다만 수영장은 좁음

流石5つ星ホテル！朝食は凄いの一言。スタッフもホスピタリティ高くgood 日本語対応スタッフには遭遇しませんでしたけど大丈夫でした。

ホテルの空間全てが素敵で、景色もよく、 朝食ビュッフェもラウンジもご飯が美味しかったです！ ゆったりと時間が流れる感覚で思い出に残る滞在でした！ スタッフの対応もみなさん温かくて、素晴らしい！

Exceptional stay!! Friendly service, great amenities including a beautiful infinity pool with evening water shows, breathtaking views and the feel of paradise everywhere you turn. Night recommend!!

素晴らしい施設