Reception staff very friendly and welcoming!

Excellent, efficient and very friendly staff at Whitcliffe resort. The Lodge was immaculate, warm and very comfortable. It was a December stay so there wasnt any facilities open but the closeness to the beach and village coop was great. Highly recommended.

Caravan w

Great trip, beautiful beach. It was great

Amenities

Clean and well laid out. Hot water. Staff very pleasant and helpful, prices in shop, bar, food etc could be a tad cheaper to encourage on site purchase. Would stay again and tell others.

The staff performance is excellent.

No pool side .stuck at other side of rd to caravan park facilities with no view at all.

Cleanish bath room some mould around bath taps pleasant staff.nice walk to the beach . Pool being serviced.

Although we only stayed for three nights we were impressed by how quiet the site was despite being quite big. We didn't use the facilities it was clear thay had a lot on offer.

Do not book a holiday at this holiday park. We stayed at Pelham Court and the lodge was absolutely filthy. I expected basic accommodation but not this. The bedroom walls had black mold on them, the duvets were stained, we had bites on our bodies either from bedbugs or fleas. The sofa was stinking, it smelled like wet dog. There were creatures under the cushions along with dog hair, it was filthy, we sat at the table. I have never stayed in filth like this. I had to clean the kitchen and bathroom as soon as we arrived. We just showered and slept there, we went out all day. I wish I had checked the reviews first because they were all bad. It was such a let down. They need to employ cleaners who actually clean or retrain their present staff.

Microwave rusty. Dirty stained pillows. Had too sweep floors on arrival. Doors dirty. If you want a shower stand in the rain ,the shower trickles. Mattress too small for bed. Tv could be done moving to centre of wall,watch your head when going outside banged it a few times. Sofa and chairs filthy/stained Dont forget to take towels £12 to hire, Take ckeaning stuff W,up liqiud Tea towels. Dish cloths etc good job we did. Asked for dog poo bags to be removed from outside patio doors still there when we vacated.

They are not providing any type of stuff like in a washroom Room(toilet paper, shower gel hair wash) in the kitchen that is not dishwasher as the describe

I liked the welcome from the staff when collecting the keys, the size of the cabin, liked the hot tub and the included WiFi, the bed was very comfortable. Didnt like there was no complementary tea coffee and milk, or even washin up liquid or a tea towel. The pots were covered in a sticky film. Unlike our previous stay at this site when all the above was included and even the dogs were given 2 pet welcome boxes. This time I also had to buy a plug in smelly because the cabin smelled strongly of cat pee.

It's not often that the caravan you book looks as good as it does online, but in this case it did. The site was also clean and tidy and the staff welcoming and helpful.

We were checked in late. The bin was not emptied there was a random cupcake in the cupboard.

Chalet had no power points in bedrooms. Whole chalet was outdated, late 80s feel, broken furniture, mouldy bathroom. The chalet was a massive disappointment. Indoor pool was bit mouldy too. Need to invest in upkeep. On bright side, outdoor pool and clubs were great, good activity choice, easy access to beach

We had a lovely short stay at the whitecliff holiday park. Facilities are great, some free acrivities for the kids but paid for ones are a resonable price. Pools are great, the outdoor pool heated (although don't expect it to be too warm). Lovely location too. There is access to the beach on site but the walk is very steep so not suitable if you're a bit unsteady on your feet. Bembridge beach isnt far though and is a nice part pebble part sand beach but good for a few hours. We had a lovely stay and would definitely go back to the site

Was an ok base for exploring the island but, entertainment could be improved and closing the pool at 6pm is annoying.

Amazing break perfect spot to everything