Unfortunately, our stay at Songbirds was extremely disappointing and did not reflect the “Luxury Executive Suite Villa” advertised. We were not notified prior to arrival that the restaurant would be closed for both dinner and breakfast. One of the main reasons we booked was to enjoy the location without needing to cook, yet we were told to go to the local IGA for food. There were no instructions for using the oven, which meant time spent Googling how to operate it. Basic amenities were missing — no sponge or tea towel in the kitchen, and complimentary Arnott’s biscuits listed on the minibar sheet were not provided. The property itself felt tired and poorly maintained, with non-working light switches, overflowing gutters or debris, and dirty outdoor furniture. We were also advised to arm ourselves with a stick or umbrella due to wild dogs on the property, however no umbrella was provided in the accommodation. There was no staff present at checkout, despite it being within the expected checkout window. Overall, the experience was well below expectations and absolutely not worth the cost of one night. While we understand the property may be changing ownership, guests should not be paying premium rates for a sub-standard experience. We would not recommend staying here.

Close to The Gallery Walk and National Park.

The good: Location - my villa was surrounded by rainforest. It was quiet inside with doors and windows closed, but you could enjoy the sights and sounds on the balcony, with 2 chairs and a lounger. Villa was nicely appointed and large. Liked that there was a fridge, m/wave, toaster, kettle, plates, glasses cutlery etc for 2. Also the fireplace would be nice in winter Other nice inclusions: insect repellant, insect coils, large flashlight, robes, slippers. The bad: No wifi. Listing said 32in TV with premium channels. TV was actually larger, but premium channels are only available if you have your own wifi service and subscriptions. I am travelling on limited international plan so this was an issue. There was supposed to be free over-air TV channels, but these did not work (‘no signal’ message. Plantation shutter on windows were good to keep out light, but there are 2 large windows above the sliding doors with no cover so room was ‘light’ at 5 am. Checkin/out: When I arrived, reception was open but not staffed. Waited 15 and then called a mobile number shown on a note there. For checkout, it was locked up. Tried calling, went to voicemail which said it was full. Tried texting, no response. Ended up returning to villa and leaving keys there. Wish there were clearer instructions on what to do. No room servicing: Supposed to be daily cleaning etc, but no one came to me room. Fortunately, I was only there 2 days but still.

Nice

A hidden gem in the forest surrounded by lush vegetation. Very relaxing and we enjoyed our stay.

Beautiful peaceful property

Most amazing rainforest resort, however the service form the amazing staff just blew us away. This is a next level place to visit. Enjoy !!

Food in the restaurant was awesome!!!!!

The staff were lovely and very accommodating. Our unit was very clean and comfortable. Being in nature was just perfect. I really liked the resort concept and with some money invested, I think it would be amazing. Parts of the grounds are in need of repair, our spa only partially worked. The Nespresso maker was broken and overall the resort and grounds are in need of an upgrade. The food at the restaurant was excellent. I had the prawn pasta and it was divine. I feel that the menu could benefit by offering some less expensive, smaller entrees so we could try more items. Overall we really did enjoy the stay as was a perfect spot to unwind and listen to the birds and other wildlife.

We loved the stay, and the location was so peaceful and quiet. Although it seemed remote everything we needed was close by, a short drive. No WiFi (but maybe I didn't read the info properly when I booked :)) but we were able to hotspot so no biggy.

This place is amazing, a little oasis. I loved the trees and the amount of wildlife. I got to sit on the balcony during the day and watch the birds at play and then fall asleep at night listening to the chorus of frogs! The chef in the restaurant is passionate about her food and it shows in the quality of the meals. I will definitley be back again!

Beautiful place to stay. Amazing view from your room. Restaurant is delicious

It was very quite

Such a beautiful relaxing spot. The sounds of the birds and the rainfall were fabulous. My kind of rainforest getaway.

Great getaway in a nice villa with lush greenery. Villa is comfortable with nice setup and the bonus of a balcony and spa bath. Cleanliness in the wardrobe can be better and perhaps the brooms and dust pan can be stored away from the bathrobes.

Absolutely beautiful 😍 we had such a wonderful and Relaxing time

Beautiful forested location. Excellent food. Nice rooms.

A very amazing hotel.. One of the best hotels I've ever stayed at! If want to stay in a natural place, this is the place!

Was a great relaxing night. Just what we needed on our 20th anniversary

Love the peacefulness of the rainforest, & a spa with that as a backdrop is awesome, wasn’t our first visit, & won’t be our last. 😎