Unfortunately I had a very distressing arrival but yhe hotel staff were fabulous, so kind and helpfuland helped me the best the could at the time, Francis and Nicholas you really are the best. The rooms was very clean although the shower could have had better water flow. I had one night that was fairly noisy until very early in the morning but the other nights were what you would expect staying in the centre of town. Plenty of good restaurants close by and very easy to get to main tourist spots. Breakfast had a good variety to chose from and was lovely and fresh. I had an early start one morning and they organised a packed breakkie to take with me. It is an older style hotel building so has no lift, but, the hotel staff carried my bag up the stairs for me which was good. Good exercise to walk up tge stairs daily, good for your cardio and I am in the older age bracket. I would certainly recommend to stay there.

Excellent location, modern and comfortable rooms, friendly staff, good breakfast. Note that the larger rooms are on the street side so there is noise until 22h.

Localização maravilhosa, equipe muito atenciosa, quartos grandes e limpeza muito boa. Obs: só para avisar, não tem elevador, o que pode ser uma questão para quem tem pouca mobilidade.

The room was spotless, the hotel is in a great location, the bed was comfy, and the hotel even provided a boxed breakfast for the days we had to leave too early for the normal breakfast times.

If you are coming to Santiago you MUST stay here! The area is the best in Santiago - we felt so safe and there were so many walkable options for food and drink around. The hotel was spotlessly clean. Breakfast in the morning was fantastic - it is offered in the cafe just under the hotel. The guys on reception, Francis and Nicholas, are amazing. So kind, patient and go above and beyond. There is no lift in the hotel but they assisted us with luggage up and down. I couldn’t recommend this hotel highly enough. We were nervous coming to South America for the first time and staying at this wonderful hotel really changed all that in an instance

Great visit in great location.

Great room and location. Excellent breakfast

Very spacious, very convinient, staff are very nice and kind

Great location and friendly helpful staff who are fluent in English

Fabulous location

Great location in Lastarria. Staff was very friendly and helpful. The front area is always attended, making it feel very safe. The breakfast is in the restaurant next door, which has great basic items to offer. Would stay here again and recommend for people visiting for sightseeing

Great hotel! Very centric, clean and comfortable room and great service and staff. Next door restaurant offered breakfast for hotel guests, the staff was super friendly and accommodating and breakfast and coffee were good. Would stay again and recommend.

I had to catch an early flight next morning and told the reception that I’ll miss the complementary breakfast. The receptionist arranged a to-go breakfast for me to be picked up upon checking out. That thoughtful gesture really made my day.

Room is clean and of decent size. The bed is soft, so expect to be tossed about when you turn over. The staff is very helpful, and genuinely care to provide service given the limited resources available. Breakfast starts relatively late, at 8:00, at the cafe next door. The hotel itself doesn’t have coffee machines. But able to provide continental breakfast and tea should you need it before the cafe opens. The area has endless restaurant and cafe options and touristic spots to explore.

No hay muchas opciones de desayuno todos los días es el mismo menú, pero también fueron amables cuando les solicitamos preparar el desayuno del día siguiente ya que teníamos un tour muy temprano, la cama y el colchón es mejorable al igual que sus almohadas. En general muy bien.

This is a very nice and modern boutique hotel right off a street with multiple restaurants and cafes--one of the nicer areas of Santiago that I saw in my brief stay. Many of the museums are in walking distance. I'd highly recommend it for cleanliness, modern fixtures, and convenience.

Excelente servicio y localización

Localização excelente.

Liked the design, people, and location. Area was loud at night

No Elevator in the building. Be prepared to lug up the luggage