9,4
Xuất sắc
Từ 141 đánh giá
Vệ sinh

9,6

Tiện nghi phòng

9,6

Dịch vụ và Tiện ích

9,2

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Đánh giá của du khách Radisson Blu Aurum Hotel, Brasov

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Walter
8,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Not bad
Jeffrey
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Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Modern, clean comfortable with outstanding staff. The best moment for us was when we arrived we were given a private tour of the hotel by a staff member who was amazing!!! He was brilliant and made us feel at home. He gave so many interesting details about the hotel and what was there before it was built as well as history of the town. He and his family are from Ukraine and their story is amazing. From Los Angeles to Ukraine, much love!!!!
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Mohamed
icon-Công tác
Công tác
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Nice locatio and very nice hotel. Breakfast needs bit more selection
Derek
10,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

One of the friendliest and cleanest hotels I’ve had the pleasure of staying at. Would recommend to anyone visiting Brasov!
Rita
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Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

A convenient and well-maintained hotel with a friendly and helpful staff. No onsite parking and no valet so parking was a bit of a challenge.
Rok
icon-Công tác
Công tác
6,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

Too expensive for the quality offered
Jonny
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 24 tuần

Hotels.com verified review

Nice hotel
Teodor
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Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Everything
FREDDY
icon-Công tác
Công tác
10,0
/10
Đánh giá cách đây 27 tuần

Hotels.com verified review

Zeer nieuw en modern 5-sterrenhotel. Vriendelijk onthaal, zeer mooie en ruime kamer met alle comfort. Goede bedden en kussens. Nespresso, thee en een minibar. Prijs aan de hoge kant.
Cristian
icon-Kinh doanh và Giải trí cùng Trẻ em
Kinh doanh và Giải trí cùng Trẻ em
2,0
/10
Đánh giá cách đây 28 tuần

Expedia Group verified review

We stayed at the Radisson Blu Hotel in Brașov for two nights and were initially very impressed. I was traveling with my brother, his wife, and my nephew, and we truly loved the hotel itself. The rooms were clean, well-kept, and very comfortable. The location is also fantastic, making it a great choice for exploring the city. However, our experience was overshadowed by the poor behavior of the front desk staff, which left us extremely disappointed. Despite putting down a deposit for both rooms I rented, which was meant to cover any incidental charges for our group, the staff embarrassed my brother-in-law and sister-in-law in front of other guests. After breakfast, they were rudely stopped and not allowed to leave the restaurant until they paid for their meal, even though I had clearly instructed the staff to charge any expenses for both rooms to my account. To make matters worse, when I approached the front desk to share my feedback about this incident, the young lady I spoke with was extremely rude and dismissive. She showed no interest in what I had to say, didn’t even attempt to apologize, and acted as though she didn’t care about the issue at all. Her attitude was shocking and completely unacceptable for a hotel that carries the prestigious Radisson Blu name. This situation was completely unnecessary and humiliating. It not only caused discomfort for my family but also made us question the professionalism of the hotel. Such a poor experience, no communication.
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Teodor
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 29 tuần

Expedia Group verified review

Best amenities, professionalism, proximity of everything
Stefan
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Kinh doanh và Giải trí
10,0
/10
Đánh giá cách đây 35 tuần

Expedia Group verified review

In few words: Exceptional staff managing an exceptional hotel. In more words: Customer service fit for a 7 star hotel on par with dubai's finest, from the check-in, manager and Director, i was shocked to find this in Romania where customer service is more on the lacking part. The hotel itself is a 5 star hotel.
Cynthia
10,0
/10
Đánh giá cách đây 35 tuần

Expedia Group verified review

Wonderful choice hotel while staying in Braşov.
Verified traveler
10,0
/10
Đánh giá cách đây 37 tuần

Hotels.com verified review

Bartenders were super friendly and helpful. Tried to eat at the restaurant but they had no room so we sat at the bar and ate. Reception came in clutch, getting us a ride from Brasov to Bucharest when the trains were sold out. Room was spacious and clean. Close to old town. I would definitely recommend.
Joseph
10,0
/10
Đánh giá cách đây 40 tuần

Hotels.com verified review

Arrived exhausted early after a long trip from the US. The staff was so nice to accommodate an early check in when a room was available. Excellent breakfast buffet.
Zeyad
10,0
/10
Đánh giá cách đây 42 tuần

Hotels.com verified review

Very good hotel.
Kathryn
10,0
/10
Đánh giá cách đây 42 tuần

Hotels.com verified review

This hotel was a great find!! It was conveniently located, clean, with excellent amenities. The staff were all helpful and courteous. We were particularly appreciative of Dennis who took the time to help us with a couple of small appliances in the room and also told us all about the hotel’s offerings.
Aida
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
6,0
/10
Đánh giá cách đây 46 tuần

Expedia Group verified review

Not a 5 star hotel experience. Staff needs more training and experience. Having one more valet parking/ concierge wouldn’t hurt either!!
ADRIANA
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Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 47 tuần

Expedia Group verified review

Everything was perfect
Florentina
icon-Kinh doanh và Giải trí
Kinh doanh và Giải trí
10,0
/10
Đánh giá cách đây 47 tuần

Expedia Group verified review

We had an amazing stay at Radisson in Braşov! The room was spacious, clean, and tastefully decorated. The hotel staff were polite and knowledgeable, always ready to assist with patience and professionalism. Special thumbs-up to Corina at the front-desk who assisted us with multiple questions! The only cons is the parking, which can be a bit tricky if you prefer to park in the proximity of the hotel.
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Số lượng đánh giá trên mỗi trang
20
40