It was an okay stay. My bathroom shower was dirty. The bed was uncomfortable.

My kids really enjoyed the jets in the bathtub

The property is walkable to the Ober area and most of the main strip of gatlinburg. The rooms is great and inviting. Easy check in and out. Love that they send you the info the day of check in to how to access the room. Also love that they send you the link to fill out registration info before arrival. Would definitely stay there again.

Room itself was just fine, had all the basics plus fridge and microwave. No table and chair, however. No bolt on the door for additional locking from the inside. Hard to find the room due to lack of signage for room numbers. Plumbing backed up overnight and gurgling sound coming from toilet and sink, along with the fear that the water would spill out onto the floor/into room (didn't actually back up enough for that to happen, in the end) made for a poor night's sleep. Incredibly close (4-minute walk) to both the main drag in town, and to the trailhead to the Gatlinburg Trail in the Smokies national park.

This place is close to many businesses including Ober Mountain and Red Trolley. Room was very clean and comfortable. It was a great stay and a great price.

Cheap price, you get what you pay for. Contactless check in was really easy. If I had issues it would have been hard to get in touch with anyone. Building is…. Unimpressive and dingy outside. The room was fairly spartan but clean and nice. There was no toilet paper provided in the bathroom which wasn’t optimal. Never felt unsafe but wouldn’t be my choice if I planned my trip further out.

Room met expectations and clean. The facility is under renovation and is obvious that everything is not complete. Service is set up to be like a cabin- No daily housekeeping, self check-in/out, and no staff on site. I appreciate the privacy. Only complaint is I would like more towels for the length of stay. Location is decent, much quieter than being on the parkway, but not too lengthy of a walk to eat or hike. Easy to park and get out of town, via the bypass.

I would not stay here again after all the hassles with self check in. I read and checked within “about the hotel” and facilities and there was no reference to no staff being present and having to fill in online forms when I’m from the UK and don’t have a telephone easily that works. Under “about the hotel”, it even said good staff!! There is no member of staff. So you can imagine they economise on everything. I saw a family at midnight outside a room for 20 mins making calls and frantically worried trying to get into their room. It took me half an hour to find the volume button on the remote lol it’s hidden on the side BTW. The hotel took no responsibility for the poor website description and just want to grab your money and provide no assistance. In the room, normally I wouldn’t care that there was only one small towel. And a small double bed in already a small room.

The hotel was economical, clean, and safe for our business trip. It is within walking distance to several restaurants and Ober Mountain Lift. It was easy to get our room serviced. Easy check in and check out.

Outside seemed a little sketchy when we first arrived but the room was perfect! Parking lot was a little small so depending on what time you got back for the evening you might have slight troubles finding a parking spot. Room was clean, stocked with plenty of towels, brought our own soaps but the hotel also supplied quite a few! Would definitely stay again.

The room was amazing! We got the jacuzzi suite and loved it! Very spacious! Very clean! Good for a family or couple even friends! Staff were friendly and conversational when around. Check in and out was seamless.

The sheets were sandy and damp feeling. We found a lot of curly hair on the floor as well as a few spiders in the bathroom area. The bathroom area was recently updated and nice, but the rest of the hotel was very basic. They do not have any visible signage to even let you know you're at the hotel. There is no front desk, and it's unclear where you should park. We parked at the Motel 6 that was adjacent to the hotel, and hoped that we didn't have a parking ticket in the morning. It was a place to stay, and it was quiet, but I probably would not stay there again, unless I was in a pinch!

It was hard to rate this motel. The lady we met who did the cleaning was extremely nice and did a great job. There was no other staff to review, so that is that. There is no one to check you in, you wait for an email or text to tell you your room # and entry code. Which in itself isn't horrible, but, the room numbers are engraved very small and we walked around for quite a while trying to find it. The outside literally made me start looking online for another place to stay, but inside, the rooms are very nice. We booked a king room with a balcony. The bed was comfortable and the room was very clean. But, the balcony was not usable, which bothered us. There was no place to sit and relax unless you sat in your room. Would we stay again? Probably not. Not because it was bad or anything like that. We would like a usable balcony to relax on and a pool on a hot day. The price was great and it served its purpose for this visit.

We enjoy our stay room we stay in was nice.

Close to town nice room.

Had a great stay! I was expecting the worse, but I would stay again. Housekeeping could be a little better. Found a pill under one of the beds, but other than that, the room was great.

Great place to stay! The rooms are all newly remodeled and very nice and comfortable! We met the owner while he was there working on something, very kind and friendly. Would definitely stay here again.

This place was in a very good location walking distance to everything in Gatlinburg and very spacious for our family of 5 and a baby 2 bathroom 2 bedroom 4 beds for the price it's not bad! The outside wasn't all that but if your just looking for a place to lay your head at I recommend for a big family!!

It felt like someone had a hotel, and they didn’t want to stop it, and they didn’t wanna make a particularly nice, so they have fairly adequate rooms and then just left it. It was cheap, both the experience and the price. I would not recommend it nor would I tell someone to avoid it at all cost.

Check in to hard