Todo genial

Stanza molto bella e comoda. Purtroppo essendo stanze con la cicina, quello che cucinano gli altri ti arriva in stanza facilmente

Habitación limpia, ordenada, con todo lo necesario en excelentes condiciones

Clean apartment

Preciso todo , amplio, cómodo , las camas fenomenal, el baño amplio, la cocina bien equipada,.El personal encantador y atento. Ya sea para una noche o varias excelentes, me apunto este hotel para más veces

Excelente estadia . Tudo de acordo com o demonstrado . Espaçoso, moderno e bem equipado. Equipe eficiente. Só precisa deixar claro na reserva que o estacionamento é pago . Pois, como constava q tinha estacionamento, foi um dos pontos que favorecerei. Depois é que foi dito que era pago . Mas valeu . Obrigada

주방이 있어서 너무 좋았습니다.

Tiene estacionamiento por un costo adicional diario. El personal en la recepcion esta en tiempo limitado, no contestan con prontura los mensajes por Whatsapp. Hay que llamar al numero provisto para que te atiendan, y si eres extranjero, esas llamadas cuestan dinero.

Todo perfecto

Quarto grande, cozinha , cama e chuveiro bons

Excellent kitchen

Room very clean. Difficult to coordinate check-in, there isn't 24hr front desk. Neighborhood can be intimidating at night.

Wonderful place with a stressful confirmation process

Big space with bedroom up 3 steps. Hand held shower could not be adjusted but did have rain shower.

Le Check in en avance doit être mieux expliqué car il n'y a pas de Reception après 14h. Sinon appartement neuf spacieux, 10 min à pieds du metro et de la Nave.

Muy bonito lugar y a pocas cuadras algunos negocios de comidas y el Renfer

Exelente

One of the worst hotels in Madrids. Extremely frustrating check in process. This is a at best two star motel presenting itself as a 4 star hotel. Located next to train tacks in a rough neighborhood. The room have dirty windows and instead of window shades they use dirty pieces of fabric to cover them . To add to the interesting point a wall had dried blood stains and I did not have electricity the first night and had to grow through a lot to get it connected. I do NOT recommend this dump.

I realize Spain is not the US have adjusted my expectations accordingly. My biggest complaints (not attributed to region) include - the shower cracks could have been cleaner, mildew starting. Also the sofa bed mattress looked worn or stained. Some deferred maintenance - walls baseboards needing a fresh coat of paint, room curtains needing a wash, as they drag on the floor. Multiple light bulbs out. Microwave door broken but still worked. One of the bath showers only got lukewarm not hot, so we shared a shower. The rainfall shower spraying all over so we used the main shower head. My biggest grip was the checkin. I never rec'd an email on how to get in or where to get my key. The "front desk" closes at 230 but checkin is at 3. Doesnt make sense. I give the neighborhood a C+ but appreciate its proximity to the metro. All in all... I would stay here again if the price is right. Also loved that everything was recently renovated and the extra space is great! They just need to keep up on the maintenance. Also I booked two queen suite and got a double and king. Not a big deal for us but if it is for you, make sure you check directly with the hotel to confirm!

I don’t normally leave bad reviews if I don’t like a hotel but I felt I should to help others if they are considering here. I do not recommend this place for a few reasons. One was the communication with checking in and getting my key access. I was on the phone with the staff for 1 hour and spoke to 3 people, no one could figure out how to send me key access. Then when they did, they told me the numbers to enter via a phone call instead of emailing me written instructions. It was very confusing and no one mentioned you need to get a key from a lockbox. It was a very stressful experience as I spent hours trying to message them on WhatsApp and email and no one replied during the day to get the check in info.. so I had to call them multiple times. Then when we got to the room, the shower was covered in mold. The walls in the place were all marked as well. It did not feel clean and I would not stay here again.