Xếp hạng và đánh giá tổng thể Radisson Collection Hotel, Santa Sofia Milan

Excelente hotel en todos los aspectos

Great service at the hotel. Staff were really friendly and location was brilliant!

Good location, nice rooms, parking, friendly staff

We stayed here for 2 nights and I would not recommend this hotel at all. Compared to many 5 stars hotels that we have visited, this is far overrated and will let you down. Main problem is service; we missed that particular feeling that only luxury hotels can give you. For £400 at night that is not acceptable. Some examples: 1- I asked for a hard pillow for my neck pain, and the reply was that I would be provided with one, depending on availability (!?). I did receive one, I was lucky enough! 2- Breakfast menu did not mention that eg some kind of eggs were available 3- one of the receptionist could barely understand or speak Italian or English 4-the glasses above breakfast area were covered with a huge plastic film likely because of leaks: that wasn’t a great view! 5-we were celebrating our anniversary and were not offered the bottle of Prosecco that the receptionist said was waiting for us 6- I had to wait a week and sent a couple of emails to Marco (front office supervisor), after making clear during our stay that we would expect a compensation. We were offered a stay at a convenient price after we told we would never come back. Brilliant!

Kaikin puolin positiivinen kokemus! Oikein siistit huoneet, ihana aamiaistila ja baari, aamiainen hyvä ja palvelu oli myös aidon ystävällistä. Voi lämpimästi suositella!

Everything Excellent

café da manhã com opções de pratos no cardápio sem custo extra que ninguém nos informou. Descobri ao ver a mesa ao lado comendo um omelete. Pessimo atendimento. No mais hotel está velho precisando urgente de reforma, tapete velho e fedido

Great location for the price, 13-15 min walk to Duomo square. Parking is available

Great hotel with a lovely and nice staff , clean room with great location

Disordine di processo

Otelin konumu gayet iyi, metro tam kapisinda, tertemiz keyifli bir oteldi

the staff was incredibly delightful and helpful .... i am in love with your hotel now ... thank you for a wonderful experience ... look forward to seeing you again

Excellent stay

Otel güzeldi restoran kısmı gayet güzeldi. Oda biraz ufak banyosu güzel oda sıcaklığı 24 derecede sabit biraz üşüdük birde yürüme mesafesi olarak Duomoya çok yakın değil otelin kendi park alanı olması iyiydi

Lovely luxury hotel close to centre with helpful and polite staff! I went for a birthday celebration and they made my stay very special. Hotel is right next to santa sofia metro too so easy to get around milan.

I would definitely stay here again when I’m Milan! Close to everything by Metro or walking. It was a wonderful stay.

Check in was very easy and everyone was so pleasant. The hotel itself is absolutely beautiful, especially decorated for the holidays. I will be staying there again if I return to Milan!

Helt ok hotell, ikke like lukrativt som bildene antyder.

Beautiful room, great location. Staff was very nice and helpful!

Værelset var fint, men det var et handikapvenligt (“accessible”) værelse. Derfor var alt lavet til en gæst i kørestol og ikke en stående person. Især på badeværelset var dette et problem, idet spejl, vask og toilet var meget lave.