The staff is very personable and very helpful. Everything about the hotel is top rate. The location is also excellent. I highly recommend this hotel.

Wunderbares kleines 5* Haus mit wunderbaren Frühstück und tollen hilfsbereiten und freundlichen Mitarbeitern!! Super Lage/ Innenstadt

Localização ótima no centro pode fazer tudo andando Estacionamento pago próximo Restaurantes próximos Quarto e banheiro excelente Café da manhã é bom O serviço no hotel é otimo

This delightful, modern hotel is in the heart of the city and convenient to sights, restaurants and shopping. The staff were absolutely wonderful and wanted nothing more than to ensure we had a comfortable stay. We were welcomed with a drink and with our luggage brought up to our suite. The suite was clean, modern and nicely appointed with a king-size bed, thoughtful lighting, spacious bathroom and two places to sit, wi-fi, clothes steamer and coffee maker and fridge. There was also a balcony with a table and chairs. Breakfast was incredible! So many hot and cold choices, freshly brewed coffee and fresh juices. It was a wealth of food riches. As appropriate to health codes, leftover food is boxed and donated to charity. I appreciate an organization that is charitable and supports their community. One can sit inside or outdoors on the back patio. They have a full bar and menu for throughout the day. The spa was very nice - well-equipped workout center, a steam room, sauna and hot tub (which was included in our suite stay). Very nice after a long day. The staff were just fantastic - friendly, attentive, helpful and take pride in caring for their guests. My husband and I had a wonderful stay and would highly recommend this hotel to anyone visiting Crete!

I reserved the hotel and SPA. No idea what the basement issues are but also unclear why why that meant no massage.

Staff could not possibly be more helpful or pleasant. Room was excellent and breakfast was superb.

Very clean upscale hotel in the heart of everything in Heraklion. Fantastic helpful & frindly staff. Great breakfast. Highly recommend.

La camera era davvero bello sopratutto ho adorato come il balcone fosse così grande e in più il personale era gentile ed accogliente. Mi sono davvero trovato bene.

Personal muy amable y profesional. El hotel está muy bien ubicado en el centro pero en una calle tranquila. La habitación estaba muy limpia con limpieza a diario. El desayuno incluido está también bueno y con bastante cosas para el vegetariano que soy. Lo recomiendo al 100/100%

We had an excellent stay! We were celebrating a special occasion and we were lucky enough to get a free room upgrade. The staff were very courteous, friendly and helpful. We even got free access to the spa (jacuzzi and saunas). The breakfast was also delicious and well presented. The room was spacious and very clean. The location is great too as it is a short walk to the main square with lots of shopping and restaurants. Highly recommended hotel and would definitely stay here again!

Great area and stay.

Staff friendly and helpful. Breakfast was lovely good variety of items. A little Something different everyday

L’hôtel se situe dans une calme à deux pas des rues piétonnes, la vie sur la ville est très jolie. Le personnel est au petit soin …merci à toute l’équipe !

Everything was very clean and neat. Amazing city and water views from my balcony. The staff was super attentive and welcoming. Perfect location, easy walk to anything. I would definitely stay here again.

This was a truly outstanding place to stay in Heraklion. The location was perfect, the staff are amazing and the rooms are upscale. Everything was perfect, would definitely stay here again and recommend this place, 10/10!

Heerlijk hotel, alles goed geregeld, super attent en vriendelijk personeel.

Staff was lovely, very friendly & helpful. Location was extremely convenient, easy to walk everywhere. Property was very well maintained & clean. Definitely a great experience.

Amazing service staff. Very friendly

Alles, maar dan ook alles aan dit hotel is geweldig... het start al met de ligging, vlakbij het centrum. De vriendelijkheid en hulpvaardigheid van de medewerkers is werkelijk niet te overtreffen. Ze staan echt bewust klaar voor hun hotelgasten. Het ontbijt, heerlijk ... glutenvrije boterhammen werden voorzien en de allergenen staan bij de gerechten. We hadden een prachtige, heel propere kamer op de 5de verdieping met een groot, zalig terras.

Katrina at the front desk is the epitome of what a person in the industry should be. Trini in the breakfast area is a gem…remembered my drink of choice and would prepare it the minute I arrived, made me feel special