The overall ambience is good. Staff is very polite and good. The hotel, I was told is under renovation. Hence, it had no rooms for drivers, which was a negative. Also, had to sweat for one night since the electricity went out and there was no fuel in the generator. The room was cosy and amenities in the room were good, though the bathroom seemed a bit cramped. The food is great, bar is well stocked and the overall decor is pleasant, room service is excellent. Overall, I rate the hotel experience as 4.1 out of 5.