The staff were beyond friendly. I would love to have a couple of them as BFFs. Breakfast was better than usual hotel fare. Food from the bar was good and so convenient. Our only complaint if you can call it a complaint is that the air conditioning was either super cold or you had to turn it off and it was hot in the room. There was a little infighting in our group about this because some like it cold at night And the other could not stand the blowing air. We got extra blankets and that was satisfactory. We would like the blankets to reach up to our necks. Seemed short. Beware, shower is extra slippery. I like that it was not a shower in a tub. And I liked the amenities of the shampoo, conditioners, and the shower gel. We were on the fourth floor, and the people above us were really stomping their feet across the floor. It made us wonder if the insulation was too thin between floors. Other than that, it was nice and quiet. I would go again for sure.