During our stay, we noticed a few aspects that could be improved. Upon arrival, the bath towels had some visible stains. We attempted to contact the reception in the afternoon, but it was closed; we were provided with a Swiss phone number, which was not very practical for guests without a local SIM card. It would be helpful to offer alternative contact methods, such as messaging apps, to make communication easier and more immediate.
The issue was eventually resolved thanks to a member of the housekeeping staff we encountered, who promptly replaced the towels.
Regarding overall cleanliness, the room appeared generally tidy, but not thoroughly clean. In particular, the walls showed visible marks and stains. More regular maintenance and attention to detail would further improve the guest experience.
As for parking, the information indicated availability “upon request” or “limited”; however, we found only covered parking spaces available at a cost of CHF 30 per night, with no alternative options. A clearer description would help set more accurate expectations.
Overall, the property shows potential, but some organizational and maintenance aspects could be improved to better meet expected standards.