If you decline a room cleaning. They will still come in after you leave. Reasoning was not justified but came with excuses on why she came in. I had cameras inside the room. She stared at my personal items but thankfully she did not take anything.

While the location is chaotic and busy the actual hotel was surprisingly good. Very nice and clean rooms to really affordable prices, The food at the hotel restaurant was really good and the staff was amazing. The only issue is to get a taxi driver to want to drive downtown where the hotel is due to the busy traffic around the area. But highly recommend this hotel as it is really good value for the money.

It's good.

Great front desk staff. Restaurant staff could provide better customer service to the guests as far as checking in, following up on orders, and making sure to provide the accurate orders. Thanks !

I had a great stay at this hotel the staff really showed concern for me and my needs as they’re guest , I also liked it cause it was convenient in Kampala , the only thing that was off to me in my opinion only was that the bathroom was outdated ! Other then that I definitely would stay here again