Staff are very welcoming and helpful with smiles

This is a proper hotel, room is clean and staff smart

チェックインに40分かかったこと以外は全て素晴らしかったです。

Excellent

Excellent

Todo muy bien

Very clean!

Very good business hotel but, they charge $40 per person for airport pick up or drop off so if you are sharing with your spouse or a work colleague the service cost £80 while if one travel on their own, it cost $50. Not eco-friendly at all.

Excellent

Check in was so poor, room wasn’t ready til 6pm

Väldigt bra jag är super nöjd överlag och skulle definitivt bo här igen. Jag önskar dock att man skulle kunna öka och sänka rumstemperaturen till önskvärd tw

We had a great stay. The hotel location is very convenient, the rooms are comfortable and the staff is very accommodating for all your needs!

The Four Points by Sheraton in Kololo is spotlessly new, classy, and very well managed. The staff are friendly and very professional. The neighbourhood is one of the safest and most upscale in Kampala. However, unlike some of the other big high-end hotels in the city, they dont offer a buffet for dinner consistently.

The rooftop bar noise can be a nuisance

Very nice

Everything was excellent. I just wish there was a garden or rooms with a balcony.

Good location, brand new hotel

The property is located in a safe and convinient location. The room are comfortable. The service at the restaurant needs improvement.

Let’s start with the positives! Nice big rooms, really comfy beds and bed linen, restaurants on site lovely staff and good service. Perhaps city style hotels are not my thing because the views out the window is usually queuing traffic on each side 😣 The temperature control in the room is some fancy sensor system that doesn’t work, it barely got below 20 degrees throughout my stay. At night the room felt like a box room as you can’t open the window and you can’t really control the room temperature so you feel trapped! They’ve got a lovely pool on the rooftop but again it’s barely 2 feet deep and you can’t even use it till past 9am as they’re cleaning it so late….. but gym is open 247 which was nice 👌

I had a very comfortable stay at Four Points by Sheraton Kampala & will surely recommend it for business and leisure travelers.