This property & the organisation of it was terrible. Sat nav takes you to focus apartments and we had a conversation with a lady that couldn’t understand us resulting in a 1.5hr check in process. This property isn’t called serain residences on view it’s called mantra hotel. Very dirty room. I pulled a huge clump of hair out of my daughter’s bed and there were cockroaches. AVOID

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Hayden

2,0

/10

Đánh giá cách đây 28 tuần

Expedia Group verified review

the sliding door was impossible to open some lights did not turn on, and there was no communication about what there was at the facility

Andrew

Giải trí Kỳ nghỉ gia đình

10,0

/10

Đánh giá cách đây 31 tuần

Expedia Group verified review

Great spot close to everything

Haruka

4,0

/10

Đánh giá cách đây 38 tuần

Expedia Group verified review

チェックインメールが当日のチェックイン時間になっても届かず、エクスペディアのバーチャルエージェントに連絡してもらい1時間後にチェックインできました。リネン等は綺麗に清掃してありましたが、ゴキブリの赤ちゃんがたくさん歩いていました。 1番気になった点は滞在中に突然エアコンの修理が始まった点です。何も連絡がなかったため困惑しました。コミュニケーション不足の点を除けば悪くは無いですが、もう一度ここを選ぶことはないと思います。

Ryan

Giải trí cùng Bạn bè

6,0

/10

Đánh giá cách đây 82 tuần