Everything was perfect

We stayed at the hotel for 4 nights . The location could not be better ! The old town with food and shopping were but a minute or so away. It is though located on a very busy road that has the tram running along it so it was very loud. The accommodation was a bit rougher around the edges than expected with some extra cleaning probably needed in some places but not bad for the price.

Amazing! The team is efficient, lovely, and proactive -from picking us up at the airport to giving great recommendations on services nearby. The rooms are clean and comfortable. The location is perfect. I would stay there again and again.

Veldig hyggelig liten hotel i midten av byen. alt er i nærheten og fint rom. Noen trafikk støy fra gata men vinduer isolerer mye. Vær oppmerksom at det må betales kontant ved ankomst og at dere melder fra til hotellet når dere kommer siden resepsjon er stort sett ubemannet. Dere kan få telefonnummeret fra hotellet i tilfelle at dere må kontakte noen. Ellers fantastisk og kan anbefales.

Good stay, the woman at the desk was overly helpful with Bosnian and tourist related things. Generally speaking, the room was clean, modern AC unit and radiators. Some notes though: first, this is NOT a hotel, it's a bed and breakfast with only 4 rooms, and getting in after hours was a total pain in the ass. Second, it reeks of cigarettes all over (not in my room though), which a hotel likely wouldn't as much. Location was absolutely perfect.

My wife and I have spent the past 3 weeks touring Bosnia and Croatia and, without question, Hotel Divan offered the best hospitality. When an innocent booking mistake left our room up in the air, they upgraded us to a larger apartment suite for free, helped us haul our luggage up the hill leading to it, made us breakfast after the designated time when we were too exhausted to make it to breakfast during the normal hours, and made some fabulous recommendations for our tour of Sarajevo. Wonderful, friendly people.

Hotel divan is in the perfect location for anyone who doesn’t want to take a taxi. Upon arrival, I asked if they had a room with a view available for upgrade. She showed me pictures of their apartment on the hill (not attached to the hotel) and I jumped on it! It’s 100 meters away, so super close for coming down for breakfast in the morning. The younger woman helped me get situated, plan out my few days in the city, explained where to go so I could get a bus ticket to Mostar or Dubrovnik, then walked me up to the apartment. There, a slightly older woman met me and showed me where everything was - washer, hanging rack, wine glasses, tv remotes (one in bedroom and one in living room). Then she opened the doors to the balcony and I almost hugged her! So gorgeous, huge panoramic of the entire city and valley. I had already planned my instagram picture haha :) The breakfast has several types of bread, cereal, boiled eggs, yogurt, cheese, meat, tomatoes, cucumber, olives and she even asked me if I wanted fried eggs or an omelette. She came out with eggs in a hole and I loved it! Such a nice touch. She continuously checked in on me and helped me feel safe as a solo female traveler. They will also let you keep your bags there after check out. I almost felt badly leaving because they were so nice!

El personal fue muy atento, trataba de ayudar con buenas sugerencias de lugares a visitar y restaurantes de comida local, muy bien ubicado, cerca de todos los lugares de interés. La vista desde el precioso balcon era unica se podía disfrutar la ciudad, sus olores y sonidos desde ahí.

Minden szempontból kifogástalan szállást választottunk

Beautiful hotel and beautiful rooms. Service was spectacular and breakfast was good. Located on a happening square, in the heart of Old Town, with lots of cafes. Wonderful wonderful wonderful. :) We are so glad that we chose to stay at this hotel.

Beautiful hotel with incredible views of the part of old town, it was amazing! The room was one of the nicest we've ever stayed in and very spacious. As stated by other reviewers we found the staff to be excellent, incredibly helpful and also always welcomed us by name when we passed through the 'lobby'. This is an outstanding hotel. Many thanks to Malika and Dada for all suggestions. Overall a fantastic experience and so glad we chose to stay at the Hotel Divan.

I cannot think of a much better experience to have with a hotel. From the moment we stepped foot in the front door we had incredible service from the front desk. We often referred back to them if we had questions about the city. Staff were extremely friendly! The room was fantastic. Large - big windows - quiet (we did not face the main/busy street). Our friends stay at Apartmant of Hotel Divan, 200 meters from us, The 4th floor with terrace with amaaaziiing view, it was definitely utilized during our stay. Every morning we had a very good breakfast (except the one morning we left too early - they had breakfast in a bag waiting for us, though, as we had discussed it in advance). It was hard to leave after one (okay - two) glasses of wine! It was a great place to meet other travelers as well. We were shocked to be staying at such a nice place for so little money.

Hotel simpático, muito limpo e com o pessoal o mais prestavel possível. Localização imbatível!

Good location - but some shortfalls. The hotel does not take payment by any other means than cash - which means they cannot take a credit/debit card to guarantee payment. They therefore insist on holding the passports of guests behind reception - something that I was not happy to do. (I've had one lost/stolen like this before and it was a nightmare). Also, the price charged was more that quoted by Hotels.com. Finally, the safe in my room was just loose in the bottom of the closet and not secured to anything. Totally useless! Good location, ok hotel. Just a shame about these issues.

Modern hotel, central, and the staff was great!!

Very convenient location right near old town and many restaurants. Hotel staff were friendly, welcoming, and had maps and recommendations available. They also let us leave our luggage downstairs til the afternoon. Parking was a bit inconvenient and we had to carry our luggage down but it was only 7 euros a day. Our room was comfortable and roomy. Bathroom was on the small side .

Feeling of comfort, thanks to the friendly owners which are willing to give any information needed from a tourist who likes to feel like a Roman for a few days. The location is super! Neighbourhood is authentic ,not much crowdy, Maxx museum is located on the next corner and the heart of the town in a distance in 3 min. by walking. Room had a style of elegance and it was PERFECTLY CLEAN. The breakfast was a surprise! A lot of home made, everyday something different, beautiful display, flowers, music... We had an amazing stay there.

This hotel is part of Sarajevo's old town and close to almost everything. It is well run and kept with professional staff that support their guest where ever possible. I would use the hotel again when back.

It is more like 2star hotel in other countries . Location is good . Basic amenities . Helpful staff . Reception is little smoky .

Das Hotel hat unsere Erwartungen voll und ganz erfüllt. Die Zimmer sind modern eingerichtet und sehr sauber. Das Personal ist super freundlich und hilfsbereit. Bei unserem Checkin weit nach Mitternacht wurde uns noch jeder Wunsch erfüllt. Das war eine wunderbare Erfahrung. Das Hotel liegt direkt am Rand der wunderschönen Altstadt mit ihrem besonderen Flair. Der einzige Makel war der Straßenlärm, es war recht laut in der Nacht. Unser Zimmer lag zur Hauptstraße hin. Dennoch würden wir jederzeit wieder dort übernachten und können das Hotel empfehlen.