Absolutely brilliant and no problems at all. Clean and tidy. No issues at all.

Our stay was phenomenal and we will definitely be back

Celebrated our anniversary in Waterton. This is a great hotel. We had the "Romantic Suite" and it was. Our view was OK - but hotel can't control power pole transformers. Sill a nice view. Bed was a dream Shower and soaker tub a delight. FYI - if on second floor there is no elevator. Front desk clerk helped carry up our luggage (we are in our 70's and brought too much stuff). Didn't dine in the on site restaurant - not our taste in food. Parking was fine. It is a resort town. Off season many shops closed, only half restaurants open. Bring some food and eat in the room - pretend your glamping. Fridge and microwave provided. Funky coffee brewer in room - mini cups - interesting taste. Located in the heart of the very small walkable tourist village of Waterton.

Best property to stay in Waterton!

Fantastic suite! Been to Waterton 4 times, 4 different places and this is the best one!

We really liked this hotel. Nick was super helpful and friendly at check in. The room layout (deluxe king suite) was great. There was a cozy sitting room with a gas fireplace and TV. The bedroom had a comfortable king bed, another fireplace and TV. The bathroom area had two separate sink/vanities which was handy. Nice toiletries and wonderfully plush, thick towels. The Nespresso machine was a nice touch and they even provided both regular and decaf pods. Would definitely stay here again the next time we come back to Waterton Park.

Great location, close to everything within walking distance. Staff were accommodating. Only thing I didn’t like was the noise. Walls feel paper thin.

Good location and nice to have a 1 bedroom suite. Staff were friendly but not able to address a few issues. Room was hot, ac was very loud, coffee milk was rotten, wifi didn't work, safe didn't work for half the time.

its nice place to stay

Enjoyed our stay. The room was clean and inviting. The view outside our balcony was amazing, the staff friendly and helpful.

Amazing stay! We loved it

Great hotel, only

The gentleman at the front desk did not seem very happy to be doing his job. Was handed the key and told to have a good stay. Was told where our room was and where we could park only after having to ask thr clerk. After checking in and settling into our, I called the front desk asking for information on where to get ice. The same clerk said I could come to the restaurant to get some as the ice machine was broken. When I went to get ice I was only given enough ice for maybe two drinks. The clerk said the ice for the restaurant and was unable to give me more as I was not a paying customer of the restaurant. I told the clerk that was not fair or right. I should have been told at check in that if I needed ice that would be something the guest would need to go and buy. In the morning we phoned the front desk asking a noon check out. Was told by the same clerk "we need the room later." I wasnt asking for another full day, I was asking one extra hour. We were only given 30 additional minutes. Overall if there was a different clerk scheduled the experience would have been better.

The room was cute!! Separate area with a pull out bed/t.v Shower was new looking fridge and outdoor patio furniture to use; we sat outside and had a class of wine and watched the sheep graze!

Our overall stay was good. There was hairs in the shower and on the table when we got there and the couch was so bad you could barely sit on it. Beds were comfortable and the location was in a good location. The ac worked well.

Loved the rooms. Stayed in multiple over the period. Close proximity to Cameron Falls. Stayed in room 102 but noise from the room above was a worry. Other than that it was great.

The hotel was very nice and the area was quiet as we stayed during the shoulder season. The front desk staff was a very kind gentleman. We would’ve however appreciated the hotel’s ability to provide the guests with either a drinking water fountain or water bottles as opposed to directing us to drink tap water; however, this may just be a personal preference. The room itself was very beautiful and newly renovated. We were provided with new towels as requested and our room was tidied as we needed. They accommodated our request to acknowledge our anniversary with cute towel swans and bath salts to accompany our soaker tub in our romantic suite, which was greatly appreciated. We would definitely come back!

Staff was fantastic! Called me to confirm where keys would be if I was showing up late. Unfortunately toilet wasn’t clean when I arrived and they had some hanging electrical outside in the walkway that looked pretty rough. Restaurant was closed for early season as well so just not a ton of amenities. Beautiful spot overall and would come back 100%

It was a great stay. Fireplaces in the living room and bedroom kept us warm at night. Staff were friendly and helpful.

Very nice dated room, TV proves the room's age. Stayed in a loft, very nice lay out, something great for families or that special someone.